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Freeze on Crop BETA 1.9.0.820


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win 10 (64) - 24GB RAM - Core Intel 15-8400 - NVIDIA GT 1030 - Renderer "WARP"

Screen froze after crop on 32 bit image. Could not get mouse pointer to move without going to task manager & shutting down. (see crash reports)

Was not experiencing problem until latest BETA download.

d5184da6-f2eb-4bee-96f2-83415daef157.dmp c97ef01c-e3af-4adb-8fe4-c824ca179b0e.dmp

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It's a known problem in the latest beta and is with the Devs to be fixed. (crashing when cropping or resizing a document)

I've heard that the crop tool in the Develop persona works OK, but I have not as yet upgraded to the latest beta in order to test it

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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Affinity Photo 2.0.4.1701, Affinity Photo Beta 2.1.0.1781; Affinity Photo 1.10.6.1665,
Affinity Designer 1.10.5.1342, Affinity Designer customer beta 1.10.5.1342;
Affinity Publisher 1.10.5.1342; Affinity Publisher customer beta 1.10.5.1342 + GIMP 2.10.22,  RawTherapee 5.8,  Darktable 3.2.1;

Win10Pro (v. 10.0.17763), IntelCore i7-4790-3.60GHz, ram 8GB, , ssd 256GB, Huion new 1060plus;
Monitor 2D FHD LG 1920 x 1080 px, Onboard Intel Graphics HD 4600.

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  • 2 weeks later...
  • Staff

We have made fixes/improvements to this area (Cropping the document quits the program) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below.

The latest beta builds are downloadable from links at the top of each of these beta forum posts.

These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version.

Once these programs have been through a full beta process the change will be released in a future free 1.9.0 update/patch to all customers.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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