Staff DanG Posted October 22, 2020 Staff Posted October 22, 2020 Hi @Michail , Thanks for reporting this, we're currently looking into it. Can I please ask how far through the process you were when you saw this? Also how many times have you tried? Thanks a lot
DigitalVisuals Posted October 22, 2020 Posted October 22, 2020 I installed the leastest beta with a update to the previous install with no errors. Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage.
Michail Posted October 22, 2020 Author Posted October 22, 2020 28 minutes ago, DanG said: Thanks for reporting this, we're currently looking into it. Can I please ask how far through the process you were when you saw this? Also how many times have you tried? I tried it right after the installation. I repeated the attempt several times - even at greater intervals. But I'm hopeful, because it worked immediately for the designer 🙂
Staff Tom Lachecki Posted October 22, 2020 Staff Posted October 22, 2020 (edited) We're aware of users in some locales receiving an "InternalServerError" message when attempting to register using the new app-linking functionality. Sorry about this - it will be resolved soon.Alternatively, if you go into Preferences, change your app language, then change it back, registration should then work!Thanks Edited October 22, 2020 by Tom Lachecki Update
Staff Patrick Connor Posted October 22, 2020 Staff Posted October 22, 2020 1 hour ago, Michail said: I tried it right after the installation. I repeated the attempt several times - even at greater intervals. But I'm hopeful, because it worked immediately for the designer 🙂 What UI language is Photo beta showing in? What does Preferences say? Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
AnaDia Posted October 22, 2020 Posted October 22, 2020 I can confirm, that the "InternalServerError" during registration can be solved by temporarily changing the app locale from (in my case) German to English (UK). After registration I signed off, changed the locale back to German and successfully signed in again. And I get the brush set within the Photo app. Tom Lachecki 1 Regarding my English, please be so kind to keep in mind, that I'm not a nativ speaker...
Michail Posted October 23, 2020 Author Posted October 23, 2020 16 hours ago, Patrick Connor said: What UI language is Photo beta showing in? What does Preferences say? I have just tried it again. Now it has worked. (I have the UI language German.) Mark Ingram 1
Michail Posted October 23, 2020 Author Posted October 23, 2020 A wish for the future: Surely such an account link has advantages. But please don't make it an obligation like Adobe. It must remain possible to use the Affinity products without this link.
PaulEC Posted October 23, 2020 Posted October 23, 2020 All I get is a box saying "Please wait a moment". I'm wondering just how long a "moment" is supposed to be? I've tried three times, currently ten minutes and counting! 😁 Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2 (As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)
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