Ravn Posted October 22, 2020 Share Posted October 22, 2020 Unable to log in, and if trying to register, that doesn't work either... Link to comment Share on other sites More sharing options...
Staff DanG Posted October 22, 2020 Staff Share Posted October 22, 2020 Hi @Ravn, It looks like you're trying to sign in to an existing account but using an incorrect password. If you press "Forgot your password?" it should take you to a web page where you can reset it. Please let me know if you have any further issues with this. Thanks a lot Link to comment Share on other sites More sharing options...
walt.farrell Posted October 22, 2020 Share Posted October 22, 2020 @Ravn: Perhaps you're entering the password for your forum account, rather than the password for your Store account? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Ravn Posted October 22, 2020 Author Share Posted October 22, 2020 I had the same password for both i believe. But, I tried now to reset my password and still no luck in the login in AP, and I got this when I tried logging in on the website after changing it... Well, I just did that, reset my password I did one more reset, and this time it worked... Link to comment Share on other sites More sharing options...
Staff DanG Posted October 22, 2020 Staff Share Posted October 22, 2020 @Ravn, Glad to hear you got it all sorted. Link to comment Share on other sites More sharing options...
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