Jim 54 Posted October 21, 2020 Share Posted October 21, 2020 (edited) Hi my Affinity Photo is continusly freezing on my Windows 10 with the past 2 days , it is most annoying as I have many photos to correct at present how can i sort this please, the version I currently have is 1.8.5.703 Jim Edited October 21, 2020 by Jim 54 Quote Link to comment Share on other sites More sharing options...
Chris26 Posted October 22, 2020 Share Posted October 22, 2020 Hi Jim, you need to be very specific as to what is happening. It might help if you tell us the following: 1. Does it freeze on start up? or when you go to click a tab after start up, or when you load a single photo, or if you are loading in many photos, at what point does it become inoperable? 2. Is the laptop or computer a low end market one? Do you have a good processor speed, are you running any other apps in the background at the tme ofloading affinity? Just these to start with might help. I am not a computer expert but have certainly dealt with many freezes inmy time on win 10. Load up Task manager and see if affinity photo is listed in red as "not responding". Or if it is even listed at all. Quote Microsoft - Like entering your home and opening the stainless steel kitchen door, with a Popup: 'Do you really want to open this door'? Then looking for the dishwasher and finding it stored in the living room where you have to download a water supply from the app store, then you have to buy microsoft compliant soap, remove the carpet only to be told that it is glued to the floor.. Don't forget to make multiple copies of your front door key and post them to all who demand access to all the doors inside your home including the windows and outside shed. Apple - Like entering your home and opening the oak framed Kitchen door and finding the dishwasher right in front you ready to be switched on, soap supplied, and water that comes through a water softener. Ah the front door key is yours and it only needs to open the front door. Link to comment Share on other sites More sharing options...
Staff DWright Posted October 23, 2020 Staff Share Posted October 23, 2020 Hi @Jim 54, Can you please provide more information on your computer specs and the actions that you are doing when you are getting freeze also are you getting a not responding message Quote Link to comment Share on other sites More sharing options...
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