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pdf with transparent png gets black when printed


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Hello,
I have the following problem. I have a document that I want to export as pdf. In this file a png with transparent areas (cut out image) is inserted. The exported pdf file looks unobtrusive on the laptop for the time being. But when I print this pdf, exactly those areas are printed in black that are transparent in the png. I have also printed the png that is inserted separately. This one is inconspicuous. I have tried all pdf file formats (for export, for print, ...) without success. I have no idea what this could be due to. Does any of you have an idea?

Thanks in advance.

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Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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  • Staff

Hi @körn3r,

Welcome to the forums :)

I'm sorry to hear you're having trouble! Could you please provide a copy of your Affinity document so we can look into this further for you?

If you require a private upload link for the file, please let me know!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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