Jump to content

Recommended Posts

  • Staff
Posted

Hi @Onetomato and Welcome to the Forums,

At what point does the crash happen?

Can you 1st make sure you have the latest drivers for your graphics card installed and if you do, try doing a clean install of them as resolves most crashing issues.

Also do you have the same problem in the latest beta from here and see if the same crash happens.

Posted

Programs crashes after clicking new document (immediately shuts down). I had this problem for quite awhile now(even with previous versions). I found out after disabling my graphics driver (Intel HD Graphics 3000) that I can still use it however its a hassle. Unfortunately, Windows has not update that driver, latest being 9.17.10.4459 (5/19/2016). I was hoping that future release might address this issue but no luck so far. The new beta has the same issue. If there was a workaround with this, it will be much appreciated since I do own Affinity Photo, Designer and Publisher. All three has the same issue.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.