limoos Posted October 15, 2020 Share Posted October 15, 2020 Hi, I've been having this issue recently and i'm not sure how to fix it. While i'm in the program, everything looks fine (as shown in attachment 1) but when I save I get black boxes on the images (attachment 2). I've tried changing the resolution/canvas sizes. But because i'm not sure of what's causes the issue, i'm not sure of how to solve it. I'm working with a PSD that I saved as an afphoto file after editing the mockup file to my liking. Affinity Photo 1.8.5. 703 on Windows 10 This really hinders me as a big part of my job is to present my designs to clients. Anyone know how to fix this? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 16, 2020 Staff Share Posted October 16, 2020 Hey limoos, welcome to the Affinity Forums. There is potentially some objects in the PSD that you're opening in Affinity that we do not understand. I think it's best if you can upload a copy of the PSD and the .afphoto file to this private Dropbox folder so we can investigate further. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
limoos Posted October 23, 2020 Author Share Posted October 23, 2020 Hi, sorry for the late reply! The link says that it cannot be found Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 26, 2020 Staff Share Posted October 26, 2020 Hey limoos, The link expired! No worries—I've created a new one that will not expire:https://www.dropbox.com/request/1lvwYuDOIF60DjwZh2Os Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
limoos Posted October 26, 2020 Author Share Posted October 26, 2020 Hi Chris, I submitted both files! Thank you for taking the time out to look into the issue! Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 27, 2020 Staff Share Posted October 27, 2020 Got the files—thanks. It looks like the Perspective Filter is causing this. The only way I can currently see to work around this is to rasterise the objects or merge the entire doc. The export and print should be fine as it's just a rendering issue in the app itself. I think this needs looking at so I will pass it over. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
limoos Posted October 30, 2020 Author Share Posted October 30, 2020 merging created the black boxes as well. I'll try to rasterize next, again that you for looking into the issue Chris B 1 Quote Link to comment Share on other sites More sharing options...
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