csbro Posted October 10, 2020 Posted October 10, 2020 Affinity Photo Desktop Beta xxx... 780 Windows 10 64 RAM 24g Core Intel i5 Crashed when exporting 6.8 mb .tiff to Explorer file.
Staff Chris B Posted October 15, 2020 Staff Posted October 15, 2020 Hey csbro, Do you have a crash report in %AppData%\Affinity\Photo\1.0 (Beta)\CrashReports\reports Can you reproduce it? How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
csbro Posted October 15, 2020 Author Posted October 15, 2020 Hey, Chris, If one's good then three has got to be better. Assuming this is what you want. The crashes / Dumps are intermittent. Mickey a07ad493-9af7-43f7-b000-9c66b24e9bd8.dmp ab5763a3-b08b-49e7-9efc-ceb8e64897d0.dmp 0a5dfdc2-eb99-49ac-ac62-e95b94312013.dmp
csbro Posted October 16, 2020 Author Posted October 16, 2020 Affinity Photo Desktop Beta xxx... 791 Windows 10 64 RAM 24g Core Intel i5 Crash twice while "Opening" 4 .tiff files. Each 128 mb to Affinity Photo. 10-16-20_DMP.txt
csbro Posted October 16, 2020 Author Posted October 16, 2020 Affinity Photo Desktop Beta xxx... 791 Windows 10 64 RAM 24g Core Intel i5 Crashed while opening one .tiff file @ 128 mb. The file opened for a few seconds, then Affinity Photo shut down. At same time copying large folder within ACDSEE HOME 2021 Worked a similar file last night with no problem. Have crashed 29 times since 9-29-20. Just had another shutdown after opening above file for around 2 minutes. 58686c16-0472-4831-a75d-91c1d13d5e59.dmp
csbro Posted October 16, 2020 Author Posted October 16, 2020 Affinity Photo Desktop Beta xxx... 791 Windows 10 64 RAM 24g Core Intel i5 10:15 AM Crashed while opening one .tiff file @ 128 mb. The file opened for a few seconds, then Affinity Photo shut down. 1:20 PM Shut system down for 10 minutes & re-booted. Opened Affinity Photo & loaded above file with no other apps running. AP crashed without opening. Will remove BETA & re-load. If no success, then back to non-BETA version. 0a31ccf9-fcc8-4da7-b7b5-09d10fed490a.dmp - Shortcut.lnk
Staff Chris B Posted October 23, 2020 Staff Posted October 23, 2020 Thanks. I will start looking through all these. Can you also attach one of the TIFF files please? How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
csbro Posted October 24, 2020 Author Posted October 24, 2020 The WARP work around fixed all my issues. I've got the NVIDIA GeForce GT 1030 [Display adapter]. I believe you said that there is a conflict with Nvidia display adapters.
Staff Chris B Posted October 26, 2020 Staff Posted October 26, 2020 This is the same nvwgf2umx.dll crash. I haven't seen this on export. WARP is not a fix but a workaround for now. I'll update the bug report. Thanks a lot How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Recommended Posts