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Posted

Hi,
as soon I try to adjust "vertical" lens distortions the program quit unexpectedly. I find useful to save a little step in one of the other four lens correction adjustments, but not the vertical or a series of adjustments other wise will crash over and again. I find a trick that most of the time works. Once saved keep doing the work, most of the time will let me use the "vertical" and finish without crash.

NEF file attached.
 

_D8X1358.NEF

Posted

Hello,
the issue reported above is still annoying and sometime won't let me do the work. Is there any suggestion that may solve it?

Thank you, regards

  • Staff
Posted

Hey ALe5,

I can't seem to get the crash at all.

Do you have any crash reports in:

Affinity Store version - Go to %AppData%\Affinity\Photo\CrashReports\reports

or 

Microsoft Store version - Go to %AppData%\Affinity\Photo\1.0 (Store)\CrashReports\reports

You can acccess the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData%

Posted
On 10/16/2020 at 8:59 AM, Chris B said:

Hey ALe5,

I can't seem to get the crash at all.

Do you have any crash reports in:

Affinity Store version - Go to %AppData%\Affinity\Photo\CrashReports\reports

or 

Microsoft Store version - Go to %AppData%\Affinity\Photo\1.0 (Store)\CrashReports\reports

You can acccess the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData%

Hi Chris,
this is last that has been created after producing what's trigger the crash

thanks in advance

a6c2fafc-7bca-4307-b874-4bc7dc0bbd3d.dmp

Posted
2 hours ago, Chris B said:

Hey ALe5,

Try as I might, I cannot crash it so I will just pass the crash report to the developers as a bug report. 

Thanks!

Thank "You"
Would they eventually publish here some results?

Posted
8 hours ago, Chris B said:

Yes once I get feedback.

Out of curiosity, does this happen with other images—say one from the Stock Panel if you manually enter the Develop Persona?

I've used jpegs and no it doesn't quit, isn't doing it even on converted full size NEF/SRW. It happens with NEF/SRW only...

  • 4 weeks later...
Posted

Hello Chris,

is there any positive feedback useful to know about this issue yet?

Would be nice to use that feature on photo taken with Irix 15mm.
thanks

 

Posted
On 11/19/2020 at 12:19 PM, Chris B said:

I haven't heard/seen anything I'm afraid. 

Are you choosing a lens profile or does it say (none)?

It does it either way

  • 2 months later...
Posted
On 11/22/2020 at 1:18 AM, ALe5 said:

It does it either way

Hi there,
with 1.9.0 update, it doesn't quit anymore. It's smooth and reliable very well done! I do much appreciate the commitment to keep your valuable tool efficient... Thank you guys!

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