Affinity Publisher says my file may be corrupted

[JosephB]

Hi, this is an important file that much a lot of work went into. Now when I try to open it it loads most of the way and then says that the file may be corrupted before automatically closing the file.

Running:

MacOS 10.15.7 on iMac 3.5 Ghz i5

Affinity Publisher 1.8.4

The file is 540MB

Thanks

[Callum]

Hi JosephB,

Welcome to the forums
I'm really sorry to hear one of your files has become seemingly corrupt.
Please could you provide a copy of the file in question so I can log it with our developers?
This well help us investigate the cause of the issue and may result in your file being repaired.
If possible could you also please give me a short description of your workflow the last time you were able to use the file?
What drive type was the file last saved onto ?

• Local disk
• USB
• Google Drive
• OneDrive
• iCloud
• Dropbox
• Network
• Other

Thanks

C

[JosephB]

The last time I worked on the file I believe I was editing text as well as copying images from the file to another file in order to set up images from it to share on social media.

I saved the file on my local disk which is a 1 gig SSD.

It seems the file limit here is 512MB while the file in question is 540MB. How would you like me to proceed?

[JosephB]

I would like to provide you with a copy of my file, but as I mentioned above it is too big to upload here because of the 512MB limit. Could you please let me know how you would like me to send this file to you. The file is very important to me and the sooner it can be repaired the better.

Thanks!

[h_d]

If you @ mention @Callum then he's more likely to spot your response.

Cheers,

H

[Callum]

13 hours ago, JosephB said:

I would like to provide you with a copy of my file, but as I mentioned above it is too big to upload here because of the 512MB limit. Could you please let me know how you would like me to send this file to you. The file is very important to me and the sooner it can be repaired the better.

Thanks!

I will send you a PM regarding this