Bruno S Posted October 6, 2020 Share Posted October 6, 2020 Hi. I downloaded Affinity Publisher latest update. My pc crashed while I was performing the install. It seems the update was canceled but the previous version I am using is unable to work. The Affinity Publisher folder is present, but I can not execute the app or perform an uninstall operation in order to install the latest update. If I try to execute the newest Affinity Publisher install a dialog window appears saying that the Affinity Publisher folder is already in my system and I should pick a new folder in order to install it. I would like to perfom a clean uninstall of the previous Apublisher and then install the new version. Thank you Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 6, 2020 Share Posted October 6, 2020 @Bruno S My personal choice for a program that very effectively removes all traces of an installed program, including ones which fail to uninstall using the default uninstaller, is Revo Uninstaller. The free version should be perfectly adequate to do this job for you; I actually have the paid-for Pro version, principally because it enables me to actively monitor all installations as they happen. Another method of removing programs that do not uninstall properly is to use this Microsoft utility. HTH Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Bruno S Posted October 6, 2020 Author Share Posted October 6, 2020 @emmrecs01 Thank you. I installed Revo, but I need to uninstall a folder that does not appear in their app. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted October 6, 2020 Staff Share Posted October 6, 2020 1 hour ago, Bruno S said: I need to uninstall a folder that does not appear in their app. Which folder is that? It would be best to use the Microsoft Tool to remove Publisher as that should be able to remove everything. Quote Link to comment Share on other sites More sharing options...
Bruno S Posted October 6, 2020 Author Share Posted October 6, 2020 I am getting this error when I try to run the Microsoft tool @stokerg Quote Link to comment Share on other sites More sharing options...
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