dannyg9 Posted October 5, 2020 Share Posted October 5, 2020 Publisher: 1.8.4 MacBook Pro Retina, Mid 2012- running Catalina 10.15.7 / 2.6 GHz Quad-Core Intel Core i7 / Memory: 16 GB 1600 MHz DDR3 I'm fairly certain this is only happening with one document (100 page magazine - going to press in a 3 days). Created the file about 3.5 weeks ago and the problem started about 8 days ago. I create a new text box and either attempt to paste text into the box or just type and this is the result I get: The text or typing populates the box as a flush left single character width column. I've attempted to apply paragraph styles, no style, and create a new style, but nothing seems to rectify the unwanted format. I may be missing something in a setting or tool preset, but if I knew what it was I wouldn't be here reaching out for help. I can copy and paste a previously formatted text box from elsewhere in the document and then select all the text and either type or paste new text into the box and it's normal formatting. Again, it's only when I draw a NEW text box in this particular document. Granted, I haven't tested every Publisher document I have but of the ones I have, this doesn't happen. Any help will be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted October 5, 2020 Share Posted October 5, 2020 You probably have an offset for the Text frame or the Paragraph. Check the Text Frame panel and the Paragraph panel. dannyg9 1 Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Old Bruce Posted October 5, 2020 Share Posted October 5, 2020 Further, check these out dannyg9 1 Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
dannyg9 Posted October 5, 2020 Author Share Posted October 5, 2020 5 minutes ago, Old Bruce said: Further, check these out Old Bruce, I wish that was it. I've checked those before, but I went back to check as maybe I had missed something. Everything is set just as your screenshots show. I even tried increasing the inset on the left side using the Text Frame panel and all that did was move the stack of text towards the right side. I'm still baffled but thanks for the suggestions. Quote Link to comment Share on other sites More sharing options...
Murfee Posted October 5, 2020 Share Posted October 5, 2020 2 hours ago, dannyg9 said: Again, it's only when I draw a NEW text box in this particular document Hi dannyg9, try clicking the reset defaults button while you still have the text box selected, this should remove whatever is causing the problem with new text boxes DanM and dannyg9 1 1 Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted October 5, 2020 Share Posted October 5, 2020 What is the Paragraph Style in the screen shot? Check to see that it isn't overridden. Does the text frame have more than one Column if so what is the gutter width. Is there a weird amount of Text Wrap on the picture? Is there anything other than the picture and the text frame on that page? Also check the master page(s) which are applied, check for hidden frames or objects. dannyg9 1 Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2020 Share Posted October 5, 2020 And if none of those ideas pan out, perhaps you could upload a sample version of the document with one of the misbehaving text frames, for us to examine. dannyg9 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
dannyg9 Posted October 5, 2020 Author Share Posted October 5, 2020 44 minutes ago, Murfee said: Hi dannyg9, try clicking the reset defaults button while you still have the text box selected, this should remove whatever is causing the problem with new text boxes That did it. After clicking the reset, I made several more text boxes and all is well. Thanks so much to everyone and thank you Murfee. I suspected it had to be something simple. My only remaining question would be how this happened to the text box tool. Quote Link to comment Share on other sites More sharing options...
Murfee Posted October 5, 2020 Share Posted October 5, 2020 The text box tool drives me mad, it has sticky settings so each new box starts off with whatever settings were at the end of the previous text box. dannyg9 and DanM 1 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 6, 2020 Share Posted October 6, 2020 Some users complain when tools don't remember their last settings. And some complain when tools do remember their settings. It must be an interesting situation for the Developers at Serif... dannyg9, Murfee and DanM 3 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
dannyg9 Posted October 6, 2020 Author Share Posted October 6, 2020 2 minutes ago, walt.farrell said: Some users complain when tools don't remember their last settings. And some complain when tools do remember their settings. It must be an interesting situation for the Developers at Serif... How true. That said, I'd love to know what I did to knock it out of whack. I'm certain it's not the program but some sort of error I made. DanM 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 6, 2020 Share Posted October 6, 2020 10 hours ago, dannyg9 said: How true. That said, I'd love to know what I did to knock it out of whack. I'm certain it's not the program but some sort of error I made. If it happens again we need to see a sample .afpub file that has the problem. It can be trimmed down from the original (just relevant master pages and a single document page), and text can be changed, images changed, etc. as long as the problem still manifests. There are so many settings and other things that can cause issues that it's really not a productive use of anyone's time (the person with the problem, or us) to figure out the root cause by guessing. At least, once the top one or two common causes are checked. In this case, you know a way to resolve the immediate issue, and that may help in the future, but that doesn't help you figure out what caused it, and how to avoid having it happen again. Nor, if it is related to a bug does it help get the bug reported. dannyg9 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
dannyg9 Posted October 6, 2020 Author Share Posted October 6, 2020 2 hours ago, walt.farrell said: If it happens again we need to see a sample .afpub file that has the problem. It can be trimmed down from the original (just relevant master pages and a single document page), and text can be changed, images changed, etc. as long as the problem still manifests. There are so many settings and other things that can cause issues that it's really not a productive use of anyone's time (the person with the problem, or us) to figure out the root cause by guessing. At least, once the top one or two common causes are checked. In this case, you know a way to resolve the immediate issue, and that may help in the future, but that doesn't help you figure out what caused it, and how to avoid having it happen again. Nor, if it is related to a bug does it help get the bug reported. You're right Walt. I had saved a second copy of the file to see if that would resolve the problem (it didn't). I've taken that file and cut it down to 3 pages. On the first page there's a text box on the right side artboard that illustrates the problem. On Page 2 is a text box copied and pasted from page 3. Also on page 2 is a drawn text box with the text from the pasted text box, pasted into it, and that text box too illustrates the problem. All the text boxes on Page 3 are fine and don't have the problem that new text boxes have. Hope this helps. MagazineTextBoxProblemOct2020.afpub Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted October 6, 2020 Share Posted October 6, 2020 16 minutes ago, dannyg9 said: You're right Walt. I had saved a second copy of the file to see if that would resolve the problem (it didn't). I've taken that file and cut it down to 3 pages. On the first page there's a text box on the right side artboard that illustrates the problem. On Page 2 is a text box copied and pasted from page 3. Also on page 2 is a drawn text box with the text from the pasted text box, pasted into it, and that text box too illustrates the problem. All the text boxes on Page 3 are fine and don't have the problem that new text boxes have. Hope this helps. MagazineTextBoxProblemOct2020.afpub 2.61 MB · 0 downloads dannyg9 1 Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
dannyg9 Posted October 6, 2020 Author Share Posted October 6, 2020 3 minutes ago, Old Bruce said: Tried that. Again, looks exactly like your screen shot but the problem persists. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 6, 2020 Share Posted October 6, 2020 2 minutes ago, dannyg9 said: Tried that. Again, looks exactly like your screen shot but the problem persists. That's the cause, not the solution. The value needs to be non-zero. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
garrettm30 Posted October 6, 2020 Share Posted October 6, 2020 I think something is still wrong there that got it in that state. As soon as I move the column to 0.1in in the Text Frame Studio, it adjusts the text frame size to match, and I can even put it back to 0in, and the text frame becomes basically a vertical line. But in the state of the sample file, it has a 0in column, while the text frame is not sized to match. Quote Link to comment Share on other sites More sharing options...
dannyg9 Posted October 6, 2020 Author Share Posted October 6, 2020 8 minutes ago, garrettm30 said: I think something is still wrong there that got it in that state. As soon as I move the column to 0.1in in the Text Frame Studio, it adjusts the text frame size to match, and I can even put it back to 0in, and the text frame becomes basically a vertical line. But in the state of the sample file, it has a 0in column, while the text frame is not sized to match. Garrett, If I'm understanding your reply, there's still something "corrupt" or incorrect with that example file/text box I uploaded. I really hope it's something simple, or it's just a fluke and it's not something in the program. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 6, 2020 Share Posted October 6, 2020 I agree, Garrett. I can't find anything via the UI that would allow the text frame to have that column width and that bounding box size. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
carl123 Posted October 6, 2020 Share Posted October 6, 2020 22 minutes ago, walt.farrell said: I can't find anything via the UI that would allow the text frame to have that column width and that bounding box size. Create Text Box Add Text Split into 2 columns Set column 1 to 0 width Set number of columns to 1 PaulEC, garrettm30, walt.farrell and 1 other 2 2 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
garrettm30 Posted October 6, 2020 Share Posted October 6, 2020 Thanks @carl123. I have to assume that this was not intended, and even if it is, I suggest it be reconsidered. If the text frame size had adapted to match the total columns, as it usually does, then Danny would likely have noticed what went wrong right away. dannyg9 1 Quote Link to comment Share on other sites More sharing options...
garrettm30 Posted October 6, 2020 Share Posted October 6, 2020 45 minutes ago, dannyg9 said: Garrett, If I'm understanding your reply, there's still something "corrupt" Sorry to be unclear. That was what I was suggesting. I think you have stumbled upon a particular quirk that led to more confusion than perhaps necessary. I suggest to Serif to see if this function can be cleaned up. dannyg9 1 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 13, 2020 Staff Share Posted October 13, 2020 Hi all, Sorry for the delayed reply. Issue logged. dannyg9 1 Quote Link to comment Share on other sites More sharing options...
dannyg9 Posted October 13, 2020 Author Share Posted October 13, 2020 29 minutes ago, Gabe said: Hi all, Sorry for the delayed reply. Issue logged. Thanks Gabe. While it's reassuring there's a fix for the problem, as Garrett and Walt pointed out, there's the mystery of how it got to that state. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 14, 2020 Staff Share Posted October 14, 2020 It's not a mystery, @carl123 figured it out 4 posts up. On 10/6/2020 at 3:19 PM, carl123 said: Create Text Box Add Text Split into 2 columns Set column 1 to 0 width Set number of columns to 1 Quote Link to comment Share on other sites More sharing options...
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