rgry Posted October 1, 2020 Posted October 1, 2020 I have just got the trial edition to test out this program. Not going that well..... I start the Affinity Photo program. Choose File open and select my cr2 files. Then short after the program crashes? Is this a known bug or does the Affinity Photo not support the Canon 5Dm4 files? 3dbce8c0-67b8-4655-93c1-f41ffe8c79be.dmp Quote
Staff Lee D Posted October 1, 2020 Staff Posted October 1, 2020 A .CR2 file from a Canon 5D Mk4 is supported by our SerifLABS RAW engine. When after selecting the file does it crash, loading, developing? Is the file stored locally or on an external drive/cloud? Quote
rgry Posted October 1, 2020 Author Posted October 1, 2020 pictures copied to local on a ssd. Don't get to choosing developing. I see loading. Quote
rgry Posted October 1, 2020 Author Posted October 1, 2020 (edited) I just tried again - this time I got to pressing develop. And Develop is showing in a litle box with a progress bar under it. Then it crashes. I'm confused? What can you see in the uploaded crash file? Edited October 1, 2020 by rgry missing a sentence Quote
rgry Posted October 2, 2020 Author Posted October 2, 2020 Is this the official way of reporting a bug or should I do something else before my trial runs out... Quote
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