Asset is very slow and not work on separate windows

[CristianR]

Hi,
I work with Affinity Designer 1.8.4 on MacBook Pro 16" and when I add a group on asset is very slow and if I use a separate mode it's not work.

My asset -> 4,12GB

I think the slowness is due to the elements on the assets to be operated but why not work in separate mode? Is it a bug or what?

Thanks

[SPaceBar]

Hi @CristianR Are you able to upload of video of this so I can see it in action please?

[Michael D Bailey]

If I try to view assets from the studio tab, my computer becomes unstable and either I have to shut down with the power button or it shuts itself down after the beachball forever. Catalina 10.15.7, 2017 I Mac Pro, 3.2 Ghz 8 core Intel, 64 gb of memory. This has been ongoing for quite some time, very annoying, very scary, please help. This worked fine before, I cannot use my assets at all now they will not open, just the beach ball forever and no control over my computer.

[walt.farrell]

7 minutes ago, Michael D Bailey said:

If I try to view assets from the studio tab, my computer becomes unstable and either I have to shut down with the power button or it shuts itself down after the beachball forever. Catalina 10.15.7, 2017 I Mac Pro, 3.2 Ghz 8 core Intel, 64 gb of memory. This has been ongoing for quite some time, very annoying, very scary, please help. This worked fine before, I cannot use my assets at all now they will not open, just the beach ball forever and no control over my computer.

Welcome to the Serif Affinity forums.

How big is your assets.propcol file?

This FAQ article will tell you where to find it:

 

[Michael D Bailey]

Hi thanks I have tried to find  ~/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/user/, I have the Mac store app version, and I cannot find Containers at all in the library. I went to the hard drive, maybe I am looking in the wrong library.

[Old Bruce]

18 minutes ago, Michael D Bailey said:

Hi thanks I have tried to find  ~/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/user/, I have the Mac store app version, and I cannot find Containers at all in the library. I went to the hard drive, maybe I am looking in the wrong library.

Try this path then.

~/Library/Application Support/Affinity Designer/user

[Michael D Bailey]

34 minutes ago, Old Bruce said:

Try this path then.

~/Library/Application Support/Affinity Designer/user

Thanks, I tried that and Affinity is not there either, I don't know what's up with this. Other than the assets not working at all and crashing the computer if I try to turn them on, the Affinity apps work. I am wondering if the controller for the asset manager, whatever that is, somehow got corrupted or is gone??

[CristianR]

On 9/30/2020 at 3:14 PM, SPaceBar said:

Hi @CristianR Are you able to upload of video of this so I can see it in action please?

Hi, I have upload an example in this video: 

Problem is the same on the 1.8.6 version with macOS Big Sur 

Thanks