momsthewordus Posted September 23, 2020 Posted September 23, 2020 Ever since updating to the latest version of Affinity Designer 1.8.5, I have had lots of problems. I've had to switch a lot of my work to Affinity Photo. (I frequently switch back and forth because Designer is missing a feature I need.) Affinity Designer crashes when I have large files, and the colors come up funny--almost like the color format or profile has been changed. I can't show a screen shot because the files I'm working on can't be shared publicly yet. Oops, I forgot to click notify me of replies, so now I won't see them. Wish I could figure out how to fix that! (I'm editing my submission right now.) Quote
Mags1892 Posted September 24, 2020 Posted September 24, 2020 It seems noone replies on here , but if using affinity and your document is set as ADOBE rgb ,. also make sure thats selected in preferences , this should not alter colour but it does ., if cmyk make sure its the same also. also make sure the in windows colour management in advanced the default profile for device is srgb or this also damagers colour ( neither of these effect adobe products ) Quote
Staff Gabe Posted September 28, 2020 Staff Posted September 28, 2020 Hi @momsthewordus, Sorry for the delayed reply. You can use this link to upload your files: https://www.dropbox.com/request/sxfE1Fg2cMmc0C7mqzTo To follow a thread, you can use the "follow" button at the top right of the thread. Quote
momsthewordus Posted October 4, 2020 Author Posted October 4, 2020 Thank you for letting me know how to follow the thread. I uploaded a sample to the link you provided. When I pull the file up in Photo, the colors are correct. When I pull the same photo up in Designer, the colors are wrong. I have tried to click on document setup to see if the color profile is different in each program, but Designer freezes every time I click on document setup. It only seems to happen in the files with the color problem. (There are several.) Quote
momsthewordus Posted October 4, 2020 Author Posted October 4, 2020 I've been experimenting, and it does look like it is in CMYK color format in Photo, but RGB in Designer. No matter what I try in Designer, I cannot convert the format to CMYK. (I tried creating a new CMYK file and pasting in the images from photo to designer, but the format goes back to RGB, and I cannot change it. Sometimes designer crashes when I try. I have been creating the same type of files for years. I have never had a problem with the colors, and I do sometimes go back and forth between designer and photo. I work mostly in designer, though, and I'm pretty sure the original files were created there. And the colors used to be the same in both places. The issue started after I updated Designer. Quote
Staff Gabe Posted October 5, 2020 Staff Posted October 5, 2020 You've only uploaded a png, and not the project file. Quote
momsthewordus Posted October 5, 2020 Author Posted October 5, 2020 Sorry. I didn't realize that was what you needed. Will you send me a new link to upload, please? I can't share the file publicly. Quote
Staff Gabe Posted October 6, 2020 Staff Posted October 6, 2020 Sure: https://www.dropbox.com/request/W0zYkrMSOAx0FDA0aPMV Quote
momsthewordus Posted October 6, 2020 Author Posted October 6, 2020 I'm also freezing up any time I try to open large vector files that I download from a royalty-free image website I use. They work fine in Photo. Quote
momsthewordus Posted October 6, 2020 Author Posted October 6, 2020 I just uninstalled and reinstalled, and everything seems to be back to normal. Sorry to bother you. I should have tried that first. Quote
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