Nazario Posted September 24, 2020 Author Share Posted September 24, 2020 Unfortunately we've had to continue subscribing to Adobe as we cant use Affinity for same reasons. Link to comment Share on other sites More sharing options...
Grosvenor Imaging Posted September 30, 2020 Share Posted September 30, 2020 As an end user working in the professional pre-press environment our only concern is that AP should be able to interpret embedded fonts and has a reliable pdf passthrough. The technical issues as to why this is not working are of no importance. Workarounds, third party software etc. are just a distraction. Serif need to fix this problem before lasting damage is done to their reputation as a serious developer of professional design software (Description from their website ‘The Next Level of Professional Publishing’) This dialogue has been ongoing for over two years, so they are well aware of the importance of this issue. One can only conclude, that at present, they either do not have the inclination or the ability to resolve this. As a consequence I have contacted the MD of serif directly to say how important I (and many others) feel this problem is and that it prevents the use of AP as an alternative to indesign. I hope that he hears our collective plea and is able ensure the team dedicate the required time, and necessary expertise, so that this can be resolved. (As yet no response) I believe the development team at Serif are doing their upmost to create a viable alternative to adobe and I am sure we all wish them to succeed in this endeavour. All we ask is that they listen to the professionals trying to use their apps. Nazario 1 Link to comment Share on other sites More sharing options...
JP-C Posted October 26, 2020 Share Posted October 26, 2020 (edited) Here too, AFFINITY 1.8.4 (MacOS 10.15.7) Crashes upon importing PDF. Opening a PDF causes Affinity to crash I tried following in addition: Open PDF in MacOS Preview Save as a NEW PDF (Print as PDF) Open the newly created PDF in Affinity It can be opened, but all FONT is carbled, unreadable symbols - changing font is of no use... (see attached screen copy) Edited October 26, 2020 by JP-C Screen copy picture improved... Link to comment Share on other sites More sharing options...
Staff Jon P Posted October 28, 2020 Staff Share Posted October 28, 2020 @JP-C The issue raised from this thread was resolved in the 1.9 beta. Can you check if you still get the crash in the latest beta, and if so upload the pdf here for investigation. Thanks! Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
JP-C Posted October 30, 2020 Share Posted October 30, 2020 On 10/28/2020 at 1:49 PM, Jon P said: @JP-C The issue raised from this thread was resolved in the 1.9 beta. Can you check if you still get the crash in the latest beta, and if so upload the pdf here for investigation. Thanks! THank you, 1) Where can I download the latest BETA? 2) I got another PDF which also causes crashed with a crash report. PDF contains private customer related information. Difficult to share. JP-C Link to comment Share on other sites More sharing options...
Staff Jon P Posted October 30, 2020 Staff Share Posted October 30, 2020 @JP-C The beta is here If you'd like to upload a pdf with personal information you can use this link, it will only be used for testing. Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
JP-C Posted October 30, 2020 Share Posted October 30, 2020 I could find the BETA now... Link to comment Share on other sites More sharing options...
JP-C Posted October 30, 2020 Share Posted October 30, 2020 10 minutes ago, JP-C said: I could find the BETA now... Beta Also Crashes. Crash Report is attached. Is that of help? Affinity Crash Report BETA.rtf Link to comment Share on other sites More sharing options...
JP-C Posted October 30, 2020 Share Posted October 30, 2020 20 minutes ago, Jon P said: @JP-C The beta is here If you'd like to upload a pdf with personal information you can use this link, it will only be used for testing. File uploaded. Link to comment Share on other sites More sharing options...
JP-C Posted November 5, 2020 Share Posted November 5, 2020 On 10/30/2020 at 10:56 AM, Jon P said: @JP-C The beta is here If you'd like to upload a pdf with personal information you can use this link, it will only be used for testing. Hi, it's been almost a week since I had auploaded the file that causes crashes... did you received it? Could you reporduce the crash? Any progress? Thank you for a brief feedback and update. JP-C Link to comment Share on other sites More sharing options...
Staff Jon P Posted November 5, 2020 Staff Share Posted November 5, 2020 Hi @JP-C, Apologies for the delay, I can reproduce the crash with the pdf you sent, I've logged it with development. Thanks Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
JP-C Posted November 13, 2020 Share Posted November 13, 2020 On 11/5/2020 at 6:04 PM, Jon P said: Hi @JP-C, Apologies for the delay, I can reproduce the crash with the pdf you sent, I've logged it with development. Thanks Hi @Jon P, seems the new release 1.8.6. still does not adress this bug... am waiting for updates. Thank you, JP-C Link to comment Share on other sites More sharing options...
Nazario Posted November 13, 2020 Author Share Posted November 13, 2020 1.8.6 is to bring Big Sur and Apple Silicon compatibility. Link to comment Share on other sites More sharing options...
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