Rhunno Posted September 19, 2020 Share Posted September 19, 2020 Hai I have wacom pen tablet with latest driver. Everything works fine. When i use affinity designer, i have some problems. FIrst, when i create new document. Everything works fine. Some minutes when i draw in canvas, I cant click toolbar icon, menu, close button, colour bar, layer, etc. But, i can draw with my pentab. brush, erase works fine. I can change tools only with shortcut. It is bug? or anyone can help? Windows 10 affinity designer 1.85.703 Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted October 2, 2020 Share Posted October 2, 2020 HI @Rhunno Welcome to the Affinity forums. Would you be able to upload a video of this happening please so I can see it happening live? Thanks Quote Link to comment Share on other sites More sharing options...
Rhunno Posted October 2, 2020 Author Share Posted October 2, 2020 3 hours ago, SPaceBar said: HI @Rhunno Welcome to the Affinity forums. Would you be able to upload a video of this happening please so I can see it happening live? Thanks Hai check my video. in this video, im using "wacom one ctl 672", with latest driver. Everything works perfect if i using mouse (no bug / problem). Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted October 7, 2020 Share Posted October 7, 2020 Hi @Rhunno Sorry for the delay in getting back to you. Do you by any chance have any other controller devices installed even if you are not using them? They could be causing a conflict. I had an issue on my Mac that turned out to be a Wacom tablet that was connected but was switched off. I removed the cable that connected it to my Mac and everything worked as normal. I've seen other forum users have similar issues due to mouse drivers so worth a look. Quote Link to comment Share on other sites More sharing options...
Rhunno Posted October 8, 2020 Author Share Posted October 8, 2020 On 10/7/2020 at 8:53 PM, SPaceBar said: Hi @Rhunno Sorry for the delay in getting back to you. Do you by any chance have any other controller devices installed even if you are not using them? They could be causing a conflict. I had an issue on my Mac that turned out to be a Wacom tablet that was connected but was switched off. I removed the cable that connected it to my Mac and everything worked as normal. I've seen other forum users have similar issues due to mouse drivers so worth a look. Only wacom tablet is connected with pc. No one mouse connected to pc. Sometime ago when that bug problem happen again, i cant click menu bar, or tools in affinity designer. But when i click "windows taskbar" 1-5 clicks, affinity designer back to normal. I dont know what happen. 😂 A few hours later, that bug problem happen again. I try to click "windows taskbar" several times, and that bug problem still exist. Quote Link to comment Share on other sites More sharing options...
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