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Benchmark process hangs


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I've tried running Help > Benchmark several times now on my laptop (specs below). Each time it has hung while working on the Raster (Multi CPU) section, and I have had to kill Photo using the Task Manager.

-- Walt

Windows 10 Home, version 20H2 (19042.685),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop (2021-04-06):  32GB memory, Intel Core i7-10750H @ 2.60GHz
, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU
Affinity Photo 1.9.2.1035 and 1.9.4.1048 Beta   / Affinity Designer 1.9.2.1035 and 1.9.4.1048 Beta  / Affinity Publisher 1.9.2.1035 and 1.9.2.1024 Beta

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My laptop specs are in my signature, Chris.

As (for me) the hang seems to happen while performing part of the benchmark that is CPU-based I'm not sure which driver versions you're interested in. But here are my display drivers just in case they're helpful :)

image.png.2ec646f75d58a9876ecf09d74a189416.png

image.png.3cb6fbb6bab34d2230342cd5fc0b8a2a.png

-- Walt

Windows 10 Home, version 20H2 (19042.685),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop (2021-04-06):  32GB memory, Intel Core i7-10750H @ 2.60GHz
, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU
Affinity Photo 1.9.2.1035 and 1.9.4.1048 Beta   / Affinity Designer 1.9.2.1035 and 1.9.4.1048 Beta  / Affinity Publisher 1.9.2.1035 and 1.9.2.1024 Beta

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  • 2 weeks later...

Help > Benchmark is now working for me in 1.9.0.767.  Thanks!

-- Walt

Windows 10 Home, version 20H2 (19042.685),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop (2021-04-06):  32GB memory, Intel Core i7-10750H @ 2.60GHz
, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU
Affinity Photo 1.9.2.1035 and 1.9.4.1048 Beta   / Affinity Designer 1.9.2.1035 and 1.9.4.1048 Beta  / Affinity Publisher 1.9.2.1035 and 1.9.2.1024 Beta

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