martveeb Posted September 16, 2020 Share Posted September 16, 2020 (edited) Hi there.... I keep running into a problem on my Mac version of Affinity photo that is seriously impacting uasbility of the program. For brushes above a certain size, the brush outline sticks as soon as it hits the canvas. At first this looked like a performance issue. However when I do it using the paintbrush tool, it is clear that the program is not slowing down as the preview image continues to flow around the screen nicely. I've not found anyone else with this problem, so for now I'm stuck. Does anyone have any insights as to what might be going on, and how to remedy it? Screen_Recording_2020-09-16_at_12_17_49.mov Edited September 16, 2020 by martveeb typo Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 17, 2020 Staff Share Posted September 17, 2020 Hi @martveeb, Are you using a graphics tablet? If so, what brand/model? Quote Link to comment Share on other sites More sharing options...
martveeb Posted September 17, 2020 Author Share Posted September 17, 2020 I am.... Wacom Intuos PTH 650. The problem occurs when using mouse too, but I haven't tried it with the wacom software uninstalled. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 18, 2020 Staff Share Posted September 18, 2020 Can you try and uninstall and unplug your Wacom and see if it's fine? Quote Link to comment Share on other sites More sharing options...
martveeb Posted September 18, 2020 Author Share Posted September 18, 2020 Ah! Thankyou @Gabe That does indeed work! Removed the Wacom software and driver, restarted the machine and the outline no longer sticks. The big question is: Do you know how I can get the the wacom to co-exist with Affinity peacefully? Update: Re-added driver for Wacom, problem has gone. One other quirk was: The problem was only occurring for user accounts created on MacOS *after* the wacom software was installed. SOLVED Gabe 1 Quote Link to comment Share on other sites More sharing options...
martveeb Posted September 27, 2020 Author Share Posted September 27, 2020 Update: I can now reproduce the problem properly. I have multiple user accounts on my mac. After starting the mac, for whichever account runs Affinity Photo first, all is fine. If I then run AF in another user account on the same machine, the problem reappears on that instance, while for the user account that opened it first, all is still fine. Quote Link to comment Share on other sites More sharing options...
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