Nazim Posted September 15, 2020 Share Posted September 15, 2020 Publisher crashes for unknown reasons in completely different situations, often after placing a new image and trying to change size, but many time with different operations. nboeker and jknights 2 Quote Link to comment Share on other sites More sharing options...
shauste Posted September 15, 2020 Share Posted September 15, 2020 15 minutes ago, shauste said: Hello, my Affinity Publisher (newest version 1.8.4) on MacOS 10.15.6 crashes every time I want to save the document. Before this happened, I created a text style – maybe it has something to do with this. I was able to locate the problem. A field "Page No." in the master causes the crash on save. After deleting the field I was able to save normally. SPaceBar 1 Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted September 15, 2020 Share Posted September 15, 2020 HI @Nazim In order to investigate this we would need more information. What version of Publisher are you using? What macOS are you using? Is it always crashing when working on the same document or is this across different documents? Are you able to consistently reproduce one of these issues so that you can provide us with a video of it while it's happening? If you do can you upload the video and zip up the document you are working on along with any assets and upload them please? I can provide you with a dropbox folder link if you'd rather not upload your files publicly. Quote Link to comment Share on other sites More sharing options...
Nazim Posted February 26, 2021 Author Share Posted February 26, 2021 (edited) Hello, AffinityPublisher 1.9.1 Mac OS Big Sur 11.2.2 MacBook Pro 15-inch 2018 16GB 2,2 6-Core Intel Corei7 Crashes the same document on Save command, or any other action like moving frame, replacing picture ...etc. Yes, it is consistent Sorry, if I have attached the files not the way you need them, please let me know. Hope you can help. Nazim Screen_Recording_2021-02-26_at_21_34_49.mov Edited February 26, 2021 by Nazim file too big Quote Link to comment Share on other sites More sharing options...
Nazim Posted February 26, 2021 Author Share Posted February 26, 2021 The file c rashes on Save command, no matter how I try to save it. The same happens with Save As and Save package Where can I send the file? Screen_Recording_2021-02-26_at_21_34_49.mov Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 26, 2021 Staff Share Posted February 26, 2021 @Nazim we need the file you cannot save. I assume you are opening an existing file and then cannot save it. We need also that Affinity file Quote ...zip up the document you are working on along with any assets and upload them please? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Nazim Posted February 26, 2021 Author Share Posted February 26, 2021 Nazim-crash-log.pdf - Edited post to a PDF to prevent too much scrolling. Quote Link to comment Share on other sites More sharing options...
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