Jens D. R. Posted September 13, 2020 Share Posted September 13, 2020 (edited) Hi, since the last update (1.8.5.703) the publisher says that my graphics card is incompatible with direcx 10 - it is a Geforce GTX 760 which runs fine with directx 11. The error occurs every start of the software. What can I do? I will add the Error screen and the DXDiag screen. Translation of the Error into english: "To work with this Software a DirectX10 compatible graphics card is required. We could not locate such a card. Choose softwareimplementing (don't know what that means) to keep the software running. Please be informed that the software will not perform correctly without a new graphics card." regards Jens Edited September 13, 2020 by Jens D. R. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted September 14, 2020 Staff Share Posted September 14, 2020 Can you ensure you drivers are on the latest version, then run up the app holding down CTRL to soft-reset and let me know if you still get the issue? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Jens D. R. Posted September 14, 2020 Author Share Posted September 14, 2020 Reinstalled drivers and held CTRL - it did the trick. All is working again. Thanx Jon P 1 Quote Link to comment Share on other sites More sharing options...
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