SylvieRichaud Posted September 8, 2020 Share Posted September 8, 2020 I have a problem during installation of Designer 1.8.5 on my computer running with Windows 10 home. Both free and payed versions failed. I can't install the application. Can you tell me why, please ? Thanks in advance for your help. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 8, 2020 Share Posted September 8, 2020 Welcome to the Serif Affinity forums, @SylvieRichaud. Often this can be resolved by a simple 2-step process: Restart Windows Right-click on the Designer installer .exe file and choose Run as Administrator. If that doesn't work, it would help to see your installation log files. You can find out how to find them here: Or you can find additional suggestions to help with installing the program here: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
SylvieRichaud Posted September 8, 2020 Author Share Posted September 8, 2020 Thank you very much, it worked ! Problem solved. Have a nice day Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 8, 2020 Share Posted September 8, 2020 You're welcome Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.