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axel

White background does not export to PNG/JPG

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It seems every time I try and export a document with a blank background (white, not transparent) to an image file the background does not render properly. It's either transparent or bright blue.

 

 

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Hi axel,

 

Using the current Mac App Store version of Designer, this is what I get:

 

post-5-0-00512000-1440053354_thumb.jpg (JPG)

post-5-0-90622900-1440053363_thumb.png (PNG-8 from Export Persona with matte colour set to white)

post-5-0-21761900-1440053347_thumb.png (PNG-24)

 

There's definitely a problem if you go to File->Export and choose the PNG-8 preset - it does cause a blue background because it isn't setting a 'matte' colour and I'll get that sorted out asap. However, you can set the matte colour manually by just exporting via Export Persona. Are you having problems with formats other than PNG-8 because mine seems to work?

 

Thanks,

Matt

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It seems to be behaving better after the last update.

 

PNG-8 was the big one, but PNG-24 still has issues. The background is completely transparent.

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