Brian Jones Posted August 30, 2020 Share Posted August 30, 2020 Good Morning. I have the Affinity Photo App on my iMac ( and I love it by the way) but I don't seem to have it anywhere in my purchased apps list. I also have a MacBook air that I want to use the software on (same apple account) but given that there's no record of my purchase I can't do this. Also if I want to renew / upgrade my mac then this purchase will be lost. Any advice please? Regards Brian Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted September 1, 2020 Staff Share Posted September 1, 2020 Hi @Brian Jones, welcome to the Affinity forum. If your Affinity app purchase was made through the Mac App Store it is tied to your Apple ID and not an Affinity Store account. If you need to install it again, run the Mac App Store ensuring that you are signed in with the same account/credentials used to complete the purchase and the button which usually says "Buy" should instead give an option to install, click that to begin the installation of the program. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
Brian Jones Posted September 18, 2020 Author Share Posted September 18, 2020 Thank You. I've signed in with my Apple account on the App Store but the Affinity Photo App is still showing a cost value for downloading the App. I don't understand why this is . Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 18, 2020 Share Posted September 18, 2020 19 minutes ago, Brian Jones said: Thank You. I've signed in with my Apple account on the App Store but the Affinity Photo App is still showing a cost value for downloading the App. I don't understand why this is . Perhaps you purchased from Serif as suggested above? Can you sign in to https://affinity.store/account/downloads and look there? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Brian Jones Posted September 18, 2020 Author Share Posted September 18, 2020 Thank You so much for your help. It's worked and I feel silly :-) Quote Link to comment Share on other sites More sharing options...
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