Windows installation more than one computer (split)

[Mr. President]

So it needs a new license for each OS, but if I have the same OS (Windows) on two devices, can I get Affinity that I already payed for on a second device with the same operating system?

[MikeW]

1 hour ago, Mr. President said:

So it needs a new license for each OS, but if I have the same OS (Windows) on two devices, can I get Affinity that I already payed for on a second device with the same operating system?

Yes, you can install on more than one device as long as they use the same OS.

[walt.farrell]

There is one caveat for Windows, though: If you purchase directly from Serif the application will run on Windows 7, 8.1, or 10 (with other conditions as documented). But if you purchase from the Microsoft Store, the application will run only on Windows 10.

[Mr. President]

Unfortunately my Affinity profile shows no indication that I've made the purchase before, does that mean I should simply bite the bullet and purchase it again for the second computer? it doesn't work any more on the first one. Both are Windows (first is 7, second is 10)

[walt.farrell]

15 minutes ago, Mr. President said:

Unfortunately my Affinity profile shows no indication that I've made the purchase before, does that mean I should simply bite the bullet and purchase it again for the second computer?

Check your Photo Preferences (Edit > Preferences, or Ctrl+,) in the M scellaneous section. Near the top you should have an option to include your registered email address when reporting crashes. Is the email address correct? Is it the address that shows in your Affinity Store account?

[emmrecs01]

11 hours ago, Mr. President said:

it doesn't work any more on the first one. Both are Windows (first is 7, second is 10)

That would seem to indicate that you originally purchased the app from the Microsoft Store, because apps purchased there no longer support earlier versions than Win 10, as @walt.farrell said.

Jeff

[Alfred]

40 minutes ago, emmrecs01 said:

That would seem to indicate that you originally purchased the app from the Microsoft Store, because apps purchased there no longer support earlier versions than Win 10, as @walt.farrell said.

I was under the impression that the Microsoft Store version has always required Windows 10. The Affinity Store version will run on Windows 7, but only with Service Pack 1 (SP1) and the Platform Update installed; I think the Platform Update has only been a prerequisite for relatively recent builds of the Affinity apps, which would tie in with the “doesn’t work any more” observation.