Mr. President Posted August 27, 2020 Share Posted August 27, 2020 So it needs a new license for each OS, but if I have the same OS (Windows) on two devices, can I get Affinity that I already payed for on a second device with the same operating system? Quote Link to comment Share on other sites More sharing options...
MikeW Posted August 27, 2020 Share Posted August 27, 2020 1 hour ago, Mr. President said: So it needs a new license for each OS, but if I have the same OS (Windows) on two devices, can I get Affinity that I already payed for on a second device with the same operating system? Yes, you can install on more than one device as long as they use the same OS. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 27, 2020 Share Posted August 27, 2020 There is one caveat for Windows, though: If you purchase directly from Serif the application will run on Windows 7, 8.1, or 10 (with other conditions as documented). But if you purchase from the Microsoft Store, the application will run only on Windows 10. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Mr. President Posted August 29, 2020 Author Share Posted August 29, 2020 Unfortunately my Affinity profile shows no indication that I've made the purchase before, does that mean I should simply bite the bullet and purchase it again for the second computer? it doesn't work any more on the first one. Both are Windows (first is 7, second is 10) Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 29, 2020 Share Posted August 29, 2020 15 minutes ago, Mr. President said: Unfortunately my Affinity profile shows no indication that I've made the purchase before, does that mean I should simply bite the bullet and purchase it again for the second computer? Check your Photo Preferences (Edit > Preferences, or Ctrl+,) in the M scellaneous section. Near the top you should have an option to include your registered email address when reporting crashes. Is the email address correct? Is it the address that shows in your Affinity Store account? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
emmrecs01 Posted August 30, 2020 Share Posted August 30, 2020 11 hours ago, Mr. President said: it doesn't work any more on the first one. Both are Windows (first is 7, second is 10) That would seem to indicate that you originally purchased the app from the Microsoft Store, because apps purchased there no longer support earlier versions than Win 10, as @walt.farrell said. Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.1.1) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Alfred Posted August 30, 2020 Share Posted August 30, 2020 40 minutes ago, emmrecs01 said: That would seem to indicate that you originally purchased the app from the Microsoft Store, because apps purchased there no longer support earlier versions than Win 10, as @walt.farrell said. I was under the impression that the Microsoft Store version has always required Windows 10. The Affinity Store version will run on Windows 7, but only with Service Pack 1 (SP1) and the Platform Update installed; I think the Platform Update has only been a prerequisite for relatively recent builds of the Affinity apps, which would tie in with the “doesn’t work any more” observation. emmrecs01 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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