AP Nick Posted August 25, 2020 Share Posted August 25, 2020 Tried to install new 1.8.5 Affinity Photo over 1.8.4 and get the AP message 'Setup Failed' message box. This is after successful download of the new software. See attached screenshot. Advice welcomed as all previous software upgrades have worked well. Thanks, Nick Knight Affinity Photo install fail message 185.docx Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted August 25, 2020 Share Posted August 25, 2020 No problem by install. Remove the downloaded version en try again download and install. Close 1.8.4 before update. Chris B 1 Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 34" breedbeeld Gpu: Geforce 3060 -12GB OC-studiodriver: 537-58 - XP-Pen star03 - mastodon.nl /@digitalvisuals - website: digitalvisuals.nl Affinity Photo2 - Designer 1.10- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Staff Chris B Posted August 25, 2020 Staff Share Posted August 25, 2020 It looks like Affinity is still running whilst you're trying to update. Please make sure it has closed down and perhaps try a restart. Failing that, remove the old version as suggested above Westerwälder 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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