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Error opening IDML file in Publisher (was: BOFA)

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BOFA

BOFA

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Good day,
I would like to ask, I created an IDML file in Adobe InDesign CS6 and I can't open Affinity Publisher.
 
He writes me a message:
 
Failed to open IDML document.
 
c: \ file.idml
 
A temporary document file could not be created.
 
Thank you in advance for the advice.
 
Tom.
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walt.farrell

walt.farrell

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Welcome to the Serif Affinity forums, @BOFA.

I'm not sure what that error would mean, but have you checked the free space on your C drive?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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Dan C

Dan C

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Hi @BOFA,

Welcome to the forums :)

I've not seen this error before, can you please confirm the following:

  • Does this happen for any .IDML document you try to import, or only this specific one?
  • How are you trying to open the file? File>Open, File>Place, double/right-clicking on the file from Windows Explorer?
  • As Walt has asked, how much free space do you have on your C drive?

Many thanks in advance!

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BOFA

BOFA

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Thank you for your message. Other information: I have 123 GB of free disk space.

And I tried to open 3 different IDML files.

I am sending a picture of the error message in the attachment.
Thank you in advance for your advice.

 

Message Af Publisher.jpg

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Dan C

Dan C

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Many thanks for your screenshot - we've seen this happen before when Affinity is unable to create the file due to a lock of permissions. Could you please try restarting your machine, then opening the IDML file in Publisher again for me? :) 

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BOFA

BOFA

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So I tried to restart the computer.

In Adobe Indesign CS6, I tried to create new data - an IDML file.

And I tried to open this file in Affinity Publisher. Unfortunately, no changes - the same error message.

So I don't know what to do with it ...
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BOFA

BOFA

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I tried both variants, 2x double-clicking on a file in the Explorer and opening the file after starting Affinity Publisher.

Now I've tried to upgrade Affinity to a higher version. Still unchanged - same error message.

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Dan C

Dan C

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Thank you for trying that, this indicates that it's almost certainly an issue with the IDML files themselves. Could you please attach a copy of one here, along with a screenshot of your save/export settings from InDesign that was used to generate this file?

Many thanks for your continued patience and understanding here!

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Dan C

Dan C

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Many thanks for that, I've opened this document here on Windows and it was parsed into Publisher without issue, although most of the document is composed of missing resources, which I don't have access to, so it appears as follows - 

image.png

I suspect that Affinity Publisher may be unable to open the .IDML file on your computer as it's attempting to load the linked files into your system memory to resolve the new links for Publisher and this is too much for your system to handle and the temporary file is rejected.

Could you please try opening the .afpub file that I've sent to you through Dropbox (to the email address registered with your forum account) and let me know if this works/looks as expected with your linked files?

Many thanks!

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BOFA

BOFA

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Thank you for your message.

And yes, that's exactly what AFPUB shows me.

How much system memory is needed to open a temporary file?

I have 8 GB of RAM in one computer and 16 GB of RAM in two computer.

 

Thank you for your message.
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BOFA

BOFA

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Good day,

after opening the file, I tried links with the question mark linked - Document - Resource manager - Update. About the first 1/3 of the files were linked. The rest of the files could no longer be linked with the message that, for example, the * .psd - file is damaged. I tried to open this file in Affinity Photo and it is without problems.

I closed Affinity Publisher, restarted my computer, and tried the same process, but I tried to link to other files — files that hadn't been linked before. And now these files, which it had previously reported as corrupted, have been linked.

So there will probably be a problem with insufficient memory ... So how much is needed to work with Affinity Publisher?

And I also send printscreen with linked files.

Thank you for your message.

PrintScreen.jpg

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Dan C

Dan C

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Thanks for your screenshot, certainly with a document of this size and with so many linked documents, RAM usage is unfortunately bound to be high and the app will automatically begin writing files to the temporary folder once the memory is full, which may slow down editing slightly.

On 8/25/2020 at 6:36 AM, BOFA said:

So how much is needed to work with Affinity Publisher?

Unfortunately I cannot say how much memory you'll need, as the app is dynamic and each project and file will be different and require various amounts of RAM.

 

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Dan C

Dan C

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Apologies for the delayed response here - I personally have 32GB of RAM in my system, however I do not often create Publisher documents from scratch. Many users on our forums have less RAM than this and the app works as expected for them, however this will be document specific.

On 8/26/2020 at 3:36 PM, BOFA said:

Can I send you IDML files via Dropbox 2 for conversion to AFPUB?

are you unable to open any other IDML files in Affinity Publisher, not only the one you previously provided?

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