bcbqwe Posted August 15, 2020 Posted August 15, 2020 After the latest update, I cannot access Topaz plugins (grayed out as a filter). I uninstalled AF and reinstalled it. Added the Preferences/plugins. Restarted AF and the plugins were not grayed out. I successfully accessed a plugin and returned to AF. The next time I opened AF and tried to access a plugin, they were grayed out again. I have purchased several Topaz products from Serif and I need to use them.
Dan C Posted August 16, 2020 Posted August 16, 2020 Hi @bcbqwe, Welcome to the forums I don't believe the Topaz Plugins work with documents in the Greyscale colour space - which is why your plugins are only greyed out with this document open. If you navigate to Document>Convert Format/ICC profile, then in the dialog that opens change the Format from Grey/8 to RGB/8, then select the sRGB IEC61966-2.1 under the Profile section and press Convert. Do your plugins now function for this document? Many thanks!
bcbqwe Posted August 17, 2020 Author Posted August 17, 2020 (edited) It worked. Thanks Edited August 17, 2020 by bcbqwe Dan C 1
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