Jump to content
You must now use your email address to sign in [click for more info] ×

Recommended Posts

How many LUTs have you installed into Affinity Photo? And how long have you waited before deciding it's frozen?

For each LUT that you have installed, Photo needs to generate a preview of that LUT's effect on your image. If you have a lot of LUTs installed, that can take a long amount of time.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

11 minutes ago, walt.farrell said:

How many LUTs have you installed into Affinity Photo? And how long have you waited before deciding it's frozen?

For each LUT that you have installed, Photo needs to generate a preview of that LUT's effect on your image. If you have a lot of LUTs installed, that can take a long amount of time.

I can't install any LUTs because it freezes.  If you see at the top of my screenshot, it says "not responding".

Link to comment
Share on other sites

You don't have to click on LUT in the Adjustment panel to install LUTs. You can also click on the Adjustments icon at the bottom of the Layers panel, then on "LUT..." near the bottom of the list:
image.png.325877379eabda47c96d645682d271e5.png

Also, "Not Responding" can (I think) simply mean the program is busy, and if you wait it may come back.

However, if you have not yet installed any LUTs then that is not what's going on, so I'm out of ideas for now. Sorry.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

11 minutes ago, walt.farrell said:

You don't have to click on LUT in the Adjustment panel to install LUTs. You can also click on the Adjustments icon at the bottom of the Layers panel, then on "LUT..." near the bottom of the list:
image.png.325877379eabda47c96d645682d271e5.png

Also, "Not Responding" can (I think) simply mean the program is busy, and if you wait it may come back.

However, if you have not yet installed any LUTs then that is not what's going on, so I'm out of ideas for now. Sorry.

I appreciate the help...thanks!

Link to comment
Share on other sites

  • Staff
20 hours ago, Nita Reed said:

When I click on LUT, AP freezes up (see attached screenshot).

What Layer do you have selected when you click LUT in the Adjustments Studio please?

18 hours ago, walt.farrell said:

You don't have to click on LUT in the Adjustment panel to install LUTs. You can also click on the Adjustments icon at the bottom of the Layers panel, then on "LUT..." near the bottom of the list

Does this method also cause the app to enter a 'not responding' state?

Does this happen with any document, or only the one shown in your screenshot?

Does the LUT dialog show, and then hang when you try importing the LUT, or does the dialog not show at all?

Many thanks!

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.