Nita Reed Posted August 15, 2020 Share Posted August 15, 2020 When I click on LUT, AP freezes up (see attached screenshot). I've about had it. There constantly seems to be something wrong...with no answers. Love the thing that work...when they work. I don't see any other recourse to this but, uninstall. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 15, 2020 Share Posted August 15, 2020 How many LUTs have you installed into Affinity Photo? And how long have you waited before deciding it's frozen? For each LUT that you have installed, Photo needs to generate a preview of that LUT's effect on your image. If you have a lot of LUTs installed, that can take a long amount of time. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Nita Reed Posted August 15, 2020 Author Share Posted August 15, 2020 11 minutes ago, walt.farrell said: How many LUTs have you installed into Affinity Photo? And how long have you waited before deciding it's frozen? For each LUT that you have installed, Photo needs to generate a preview of that LUT's effect on your image. If you have a lot of LUTs installed, that can take a long amount of time. I can't install any LUTs because it freezes. If you see at the top of my screenshot, it says "not responding". Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 15, 2020 Share Posted August 15, 2020 You don't have to click on LUT in the Adjustment panel to install LUTs. You can also click on the Adjustments icon at the bottom of the Layers panel, then on "LUT..." near the bottom of the list: Also, "Not Responding" can (I think) simply mean the program is busy, and if you wait it may come back. However, if you have not yet installed any LUTs then that is not what's going on, so I'm out of ideas for now. Sorry. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Nita Reed Posted August 15, 2020 Author Share Posted August 15, 2020 11 minutes ago, walt.farrell said: You don't have to click on LUT in the Adjustment panel to install LUTs. You can also click on the Adjustments icon at the bottom of the Layers panel, then on "LUT..." near the bottom of the list: Also, "Not Responding" can (I think) simply mean the program is busy, and if you wait it may come back. However, if you have not yet installed any LUTs then that is not what's going on, so I'm out of ideas for now. Sorry. I appreciate the help...thanks! Quote Link to comment Share on other sites More sharing options...
Dan C Posted August 16, 2020 Share Posted August 16, 2020 20 hours ago, Nita Reed said: When I click on LUT, AP freezes up (see attached screenshot). What Layer do you have selected when you click LUT in the Adjustments Studio please? 18 hours ago, walt.farrell said: You don't have to click on LUT in the Adjustment panel to install LUTs. You can also click on the Adjustments icon at the bottom of the Layers panel, then on "LUT..." near the bottom of the list Does this method also cause the app to enter a 'not responding' state? Does this happen with any document, or only the one shown in your screenshot? Does the LUT dialog show, and then hang when you try importing the LUT, or does the dialog not show at all? Many thanks! Quote Link to comment Share on other sites More sharing options...
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