darita Posted August 13, 2020 Share Posted August 13, 2020 I've been printing clock dials using AD and an HP laser printer without issues. Using the donut tool, I created 2 concentric circles of .1pt and .2pt. Recently, those lines have been breaking up between 1 & 2 and 7 & 8 on the dials. Is this an AD issue or a printer issue? Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted August 13, 2020 Share Posted August 13, 2020 To my eye it looks like a case of low toner level. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
carl123 Posted August 13, 2020 Share Posted August 13, 2020 If you rotate the concentric circles (around their centers) do the breakups in the lines also move or do they remain in the same place when printed? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
darita Posted August 13, 2020 Author Share Posted August 13, 2020 Toner level is 70%. I'll try to rotate, although how would I do that with the donut tool? Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted August 13, 2020 Share Posted August 13, 2020 6 hours ago, darita said: Toner level is 70%. I'll try to rotate, although how would I do that with the donut tool? That sounds like more than enough toner. To rotate you can use the Transform Panel or the topmost "Lollipop" handle on the donut. Using the Transform Panel you can set the location of the rotation centre by clicking on one of the 9 squares, in the screen shot the upper left is chosen, you would want the centre most one. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
thomaso Posted August 13, 2020 Share Posted August 13, 2020 For a test, you can alternatively rotate the page by 90° in the print options with changing the page orientation. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
darita Posted August 13, 2020 Author Share Posted August 13, 2020 I just took the printer in to a laser printer repair shop. I was told the printer is working perfectly after their testing. I was hoping they'd find something, but they didn't. I'll get the printer back tomorrow and do some testing as advised. Thanks for the help. More to follow... Quote Link to comment Share on other sites More sharing options...
firstdefence Posted August 14, 2020 Share Posted August 14, 2020 Another test would be for someone else with a laser printer to print the same file to see the what the results from their printer looks like. Also to export as a PDF and try printing by right clicking and selecting print. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 14, 2020 Staff Share Posted August 14, 2020 Hi @darita, Thanks for checking regarding your printer and I'm sorry to hear this has not yet been resolved. There is a known issue with certain curves that have been rotated being printed, and I suspect this document may be an example of this. If you export the document to PDF (using the PDF (For Print) preset), then print the PDF externally, does this print these lines correctly? Can you please provide a copy of your .afdesign file? Please do let me know if you don't wish to do this publicly and I can provide you with an upload link. Many thanks! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
darita Posted August 14, 2020 Author Share Posted August 14, 2020 Got my printer back from the shop. While I was there, I tried printing on a couple of their printers. Funny thing is, my printer produced better images than theirs, as their machines were very slightly out of alignment. They were surprised to see that. When I got home, I took Dan's suggestion and printed a dial as a PDF. Although the breaks in the curves were seemingly gone, definition was lost in the process and all parts of the images looked very slightly fuzzy, so that didn't help. I've sent a couple of files to Dan for perusal to see if this is part of a known issue. I'm in stand-by mode now, so we'll see. Quote Link to comment Share on other sites More sharing options...
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