Didi81 Posted August 13, 2020 Share Posted August 13, 2020 (edited) I bought an XP pen 12 tablet for my daughter, but iam not able to make it run. The tablet recognize the pen, when it comes near to it, but in the moment it touch the tablet, the cursor doesn’t move anymore. Could someone help me? Edited August 13, 2020 by Didi81 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 13, 2020 Staff Share Posted August 13, 2020 Hi @Didi81, Welcome to the forums We made some changes in the latest version to tablet input, unfortunately however this does not work as smoothly as we'd hoped for all users - could you please try following the below FAQ and letting me know if enabling this flag resolves your issue? Thanks in advance! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
GeorgeFeathers Posted September 21, 2020 Share Posted September 21, 2020 I had something similar with my new XP Pen Innovator. From reading a few posts on other forums, I realised hadn't plugged the power supply in. You see the tablet functions as a monitor without the psu so I dumbly assumed it was drawing enough power without it. Nope! Plugged in the wallwart and I was good to go. Dan C 1 Quote Link to comment Share on other sites More sharing options...
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