Eric Mercer Posted August 10, 2020 Share Posted August 10, 2020 Histogram does not show sometimes in the histogram window when the image has been loaded in the program. When I do a levels adjustment to the image the histogram does not show in the levels window. I have to export the image, close the program and then restart the program and then it works again. When it does work it take up to two minutes to show the histogram. The program is now running really slow since the latest upgrade to 1.84.693. I am on Windows 10. Quote Link to comment Share on other sites More sharing options...
Alfred Posted August 10, 2020 Share Posted August 10, 2020 Welcome to the Serif Affinity Forums, Eric. Do you have the Affinity Store version or the Microsoft Store version of the app? Are you using a graphics tablet? If you purchased your copy of Affinity Photo from the Affinity Store, you can revert to an earlier version via the link below: https://store.serif.com/update/windows/photo/1/ Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Eric Mercer Posted August 11, 2020 Author Share Posted August 11, 2020 I am using the Affinity Store version running on my Windows laptop using Windows 10. I am not using a graphics tablet only a mouse. Quote Link to comment Share on other sites More sharing options...
Alfred Posted August 11, 2020 Share Posted August 11, 2020 35 minutes ago, Eric Mercer said: I am using the Affinity Store version In that case (as I indicated in my previous post) you can revert to version 1.8.3. If you kept the old installer, you won’t even need to use up precious ‘bandwidth’ to download it all over again. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 12, 2020 Staff Share Posted August 12, 2020 Hi @Eric Mercer, Welcome to the forums. We can't replicate the levels issue here. Can you attach a screen recording of this in action? Quote Link to comment Share on other sites More sharing options...
Eric Mercer Posted August 12, 2020 Author Share Posted August 12, 2020 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 13, 2020 Staff Share Posted August 13, 2020 We would need a screen recording, not a screenshot. You can use https://tinytake.com (free to record up to 5min each time) Quote Link to comment Share on other sites More sharing options...
nschall Posted August 13, 2020 Share Posted August 13, 2020 Just made a recording the curves are not shown TinyTake_by_MangoApps-13-08-2020-12-43-38.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 13, 2020 Staff Share Posted August 13, 2020 That's a different scenario, and no one here mentioned having a selection active… When you initially make a report, can you please include as much detail as possible, ideally following this guide: https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/ Issue logged. PaulAffinity 1 Quote Link to comment Share on other sites More sharing options...
nschall Posted August 14, 2020 Share Posted August 14, 2020 sorry for that - so just delete my post Quote Link to comment Share on other sites More sharing options...
Eric Mercer Posted August 14, 2020 Author Share Posted August 14, 2020 On 8/12/2020 at 3:05 PM, Gabe said: Hi @Eric Mercer, Welcome to the forums. We can't replicate the levels issue here. Can you attach a screen recording of this in action? I have just added the latest Windows update and the levels seems to be working again, so far so good so I will see if the problem occurs again. While doing the videos I another slight problem with the crop tool after using the dodge and burn tool. I tried to apply the crop but it wouldn't do it and had to cancel and retry again. TinyTake_by_MangoApps-14-08-2020-12-25-57.mp4 TinyTake_by_MangoApps-14-08-2020-12-14-52.mp4 TinyTake_by_MangoApps-14-08-2020-12-06-57.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 17, 2020 Staff Share Posted August 17, 2020 I can't replicate the crop issue here either. Very odd. Let us know if it happens again Quote Link to comment Share on other sites More sharing options...
Pentax KP Posted September 4, 2020 Share Posted September 4, 2020 I have the same issue with the histogram. It is very slow making an edit hard. If I add a levels adjustment layer it then 'wakes up' This is very odd. I am in sRGB16, so is it a colour space thing? Quote Link to comment Share on other sites More sharing options...
Eric Mercer Posted September 4, 2020 Author Share Posted September 4, 2020 Yes that is one of the main problems with the histogram in the Levels Adjustment. I just go away and make a cup of coffee and then by the time I get back it has appeared. It was working fine after a Windows upgrade, but it has reoccurred again on a couple of occasions. This usually happens after I make a levels adjustment. If I go back into that levels adjustment the histogram sometimes doesn't appear at all. The solution I have found is to save the file and close it and then reopen it and then it works OK (bit of a pain). I am using the default colour space SRGB in Affinity. It seems to be an intermittent fault which no one can pin down (c'es la vie). Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.