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Daniel Gibert

PDF export fails when linked image has no color profile

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PDF export fails when a linked image has no embed color profile (Message failed to export once progress bar reach the end).

It was getting me crazy. First i had to export the pdf page by page until i find the offending object resides. Checked all images on that page. Then simply opening the image in Photo, letting it automatically assign a color profile and saving the image with the new profile embed solves the issue.

It failed both on default PDF settings and my custom setting.

Publisher 1.4.8 Mac under Catalina last.

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Hi Daniel,

I can't reproduce this with a linked image I have with no profile.

What default PDF profile are you using? I've tried all

Can you upload the afpub file and linked image here and I'll take a look at reproducing it with your files.

Thanks


Serif Europe Ltd. - www.serif.com

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On 8/11/2020 at 1:49 PM, Jon P said:

Hi Daniel,

I can't reproduce this with a linked image I have with no profile.

What default PDF profile are you using? I've tried all

Can you upload the afpub file and linked image here and I'll take a look at reproducing it with your files.

Thanks

Hi Jon. Unfortunately I already have postprocesed all the images that caused the issue and can't send you a copy. 

I've noticed that all the failing images come from the same single source, so it could be an issue inside their images (From +1700 images in the catalog, only ±20 caused issued with the profile absence, all from that source). I tried with all pdf settings, default and custom, so I believe that the problem is in fact in the images.

I'll try to obtain a new copy of the original images and reproduce the issue to send you in another document (no disclosure clause on the current catalog) I'll come back to you as soon as I can.

Thanks your your dedication!

 

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Yeah it may be related to those images, I tried a couple without a profile and couldn't see anything, give me a nudge when you've uploaded the files as I may miss it otherwise!


Serif Europe Ltd. - www.serif.com

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Hi again @Jon P

I've uploaded to the dropbox link a publisher file and one of the offending image, that causes pdf export to fail.

Let me know if you need anything more.

Thanks again

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