mlefever Posted August 10, 2020 Share Posted August 10, 2020 Morning all. I've been using affinity for a while and all of a sudden when i go to open a RAW image it pops up completely pixelated and unusable. Lightroom and other apps don't have this problem. My ipad is up to date and I've deleted the app and reinstalled it. I'm not sure how fix this. Quote Link to comment Share on other sites More sharing options...
Alfred Posted August 10, 2020 Share Posted August 10, 2020 Welcome to the Serif Affinity Forums, @mlefever. Could the app be loading a low-resolution thumbnail instead of the raw image? What make and model of camera do you have? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
mlefever Posted August 10, 2020 Author Share Posted August 10, 2020 I use a Nikon 3300, I've used it until recently with no problems. It is like it s a low resolution thumbnail! Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted August 12, 2020 Staff Share Posted August 12, 2020 @mlefever If you're opening from Apple Photos this is a known issue but doesn't occur with every/all RAW files. If you tap drag the image from Photos to Affinity Photo it will import into the Develop persona correctly. Another option would be to move the file to cloud storage and import directly using Affinity Photo. Alfred 1 Quote Link to comment Share on other sites More sharing options...
mlefever Posted August 12, 2020 Author Share Posted August 12, 2020 1 hour ago, Lee D said: @mlefever If you're opening from Apple Photos this is a known issue but doesn't occur with every/all RAW files. If you tap drag the image from Photos to Affinity Photo it will import into the Develop persona correctly. Another option would be to move the file to cloud storage and import directly using Affinity Photo. Thank you! I can finally use this app again! It's been my favorite and I've been really frustrated not being able to use it! Quote Link to comment Share on other sites More sharing options...
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