Vince42 Posted August 10, 2020 Share Posted August 10, 2020 I just downloaded the three updates for Designer, Photo and Publisher, but they all fail to install. Am I the only one with this problem or is this a known issue? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 10, 2020 Share Posted August 10, 2020 What is the failure sympton? What OS are you using? There have been installation problems reported for years, across many different releases, by Windows users. These seem to be Windows quirks of some kind. In case you're on Windows, you might try the suggestions in the FAQ article at https://affin.co/WinSetupFailed which generally help. The most common approach that works is to restart Windows, then right-click on the installer .exe file and choose Run as Administrator from the right-click context menu. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Aad Slingerland Posted August 11, 2020 Share Posted August 11, 2020 Are there any pending Windows updates (zsee scren shot). Apply them first... Quote Link to comment Share on other sites More sharing options...
Vince42 Posted August 13, 2020 Author Share Posted August 13, 2020 I found the problem: the system drive ran out of disk space. This hint was only shown, after I explicitly ran the update as administrator. Thank you all for the tips! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 13, 2020 Share Posted August 13, 2020 You're welcome. Good to hear that you got past the problem. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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