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ARNiTECT

Publisher stuck on "Loading 1 document"

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Hi,

I have been working on a document for a week and now it doesn't open.

Affinity Publisher says: "Loading 1 document..."

I take regular snapshots of my files, so I can go back through all my 'previous versions' of saves. I know I was able to open these previously and now I am not able to. I have to go back 2 days to be able to open the file (with 2 days of missing work).

Perhaps this is an image I placed in the document 2 days ago and now it can't open the reference?

The file does not open off server, from local hard drive, or from any other machines.

I am using the latest version of Affinity Publisher 1.8.4.693, Windows 10 Pro 64-bit 2004.

Please help!

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Thanks, I have uploaded to your dropbox.

After playing around with it, I am now able to 'place' the publisher file into a new blank publisher file and export to PDF - 1 page at a time.

I can then open the individual PDF pages and copy the text over to the last publisher file that opened.

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I was nearly finished with the recovery process (copying in from the exported pdfs) and now this file will not open again.

I have uploaded this file also.

I made more back ups this time, so only lost 30mins work.

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Posted (edited)

I finished rebuilding my document, but I am worried about continuing to use the software.

Is there something I should avoid doing, to prevent this from happening again?

Edited by ARNiTECT

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I'll need some developer feed back to find out whats casuing the problem. Pinned images often seem to be the culprits although I think this is something different


Living the Dream since 1964 - about 25 years left

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Hi, just checking in to see if there has been any update on this?

The problem hasn't reoccurred since. One idea, is that it is related to content I had copy and pasted in from another PDF including text and images. I noticed previously, that when I tried to delete the pages with this content on (no longer needed), Publisher would crash. When I recreated the document, I only pasted in unformatted text and placed images into frame individually.

 

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No update on that crash report I'm afraid. The pasting in from a PDF is interesting though what application were you using to view the PDF ?


Living the Dream since 1964 - about 25 years left

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Hi,

I can't remember, but most likely Adobe Reader DC (latest version at the time), but there is a chance I copied it from the reader built into Chrome browser.

This is the PDF I copied from: https://www.surreyheath.gov.uk/sites/default/files/documents/residents/planning/planning-policy/RDG/Reg13RDGFinalSPDReportweb.pdf

I copy the content in to allow me to respond to each section and then delete the original content ...I won't do that again.

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