Restore unsaved file message keeps appearing

[Fordtman]

I have an unsaved file message that keeps showing up at startup and when I try to save it as "flattened" Affinity Photo crashes. The next time I start Affinity Photo the message reappears. Where are the unsaved photos kept so I can delete it, the software does not tell you where the file is. Please don't say I should know where it is, this is an old image and I have been putting up with this "feature" of Affnity for quite a while. Is there somewhere in the software where I can find out what image is loaded (full path name required).

[AiDon]

Just open the file and exit without saving.

[David in Яuislip]

On Windows 10 it's here

%AppData%\Affinity\Photo\1.0\autosave

[Alfred]

6 minutes ago, David in Яuislip said:

On Windows 10 it's here

%AppData%\Affinity\Photo\1.0\autosave

It’s at the same location in other supported versions of Windows.

Off topic, the OP seems to have used an email address as their forum display name. That makes it available to spammers, so they might want to change it to something else. You can do that via the following link:

https://forum.affinity.serif.com/index.php?/settings/username

[walt.farrell]

3 hours ago, Alfred said:

It’s at the same location in other supported versions of Windows.

At least for purchases from the Affinity Store.

If purchased from the Microsoft Store they're probably at %AppData%\Affinity\Photo\1.0 (Store)\autosave given where other Affinity preferences are saved.

(But the simplest answer to the OP's issue should be to let the file restore when Opening Affinity, then close the document without saving. That should delete the autosave file for you using the intended mechanisms, rather than having to manually muck around in the file system )

[Fordtman]

55 minutes ago, walt.farrell said:

At least for purchases from the Affinity Store.

If purchased from the Microsoft Store they're probably at %AppData%\Affinity\Photo\1.0 (Store)\autosave given where other Affinity preferences are saved.

(But the simplest answer to the OP's issue should be to let the file restore when Opening Affinity, then close the document without saving. That should delete the autosave file for you using the intended mechanisms, rather than having to manually muck around in the file system )

Quote

But the simplest answer to the OP's issue should be to let the file restore when Opening Affinity, then close the document without saving. That should delete the autosave file for you using the intended mechanisms, rather than having to manually muck around in the file system

Tried that but it did not work, that is why I wanted to know where the file were so I could delete them manually, which has worked. Thanks everyone for the quick responses and I did change my login name.

[Ron P.]

@Fordtman, FWIW, looking on my system I found I have one "autosave" file located under the autosave folder mentioned above. However I've not been getting the save nag.

Have you tried to doing a search on your system for all files using the "*.autosave" command? They will have that extension so your pc should locate any and all of them for you to delete.

Just open a windows explorer window, then in the Search box on the toolbar generally found in the upper right, it should say Search this PC. Type in *.autosave

[Fordtman]

7 hours ago, Ron P. said:

@Fordtman, FWIW, looking on my system I found I have one "autosave" file located under the autosave folder mentioned above. However I've not been getting the save nag.

Have you tried to doing a search on your system for all files using the "*.autosave" command? They will have that extension so your pc should locate any and all of them for you to delete.

Just open a windows explorer window, then in the Search box on the toolbar generally found in the upper right, it should say Search this PC. Type in *.autosave

Ron P. thank you for your support, "David in Ruslip" responded to my query with the answer (for me anyway). I found the images in %AppData%\Affinity\Photo\1.0\autosave on my windows 10 system, removing the images in this folder got rid of the problem. Thank you again for your help. 

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[Ron P.]

You're welcome.