KimmystryRose Posted August 6, 2020 Share Posted August 6, 2020 I can't sign into my account it keeps saying that I don't have a email that is reconized. But I have recieved emails from Affinity. How do I get back to my account? Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted August 7, 2020 Staff Share Posted August 7, 2020 Welcome to the Affinity forum @KimmystryRose. The Affinity Store is independent of our newsletter database, so it is entirely possible to receive our emails but not have an account in our store. The sole purpose of the Affinity Store is to keep a record of Affinity Store purchases, and as such you would only have any account if one of our apps had been bought directly from ourselves (and not through the Mac App Store or the Microsoft Store). Had you been able to sign in, what were you hoping to do? Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
KimmystryRose Posted August 7, 2020 Author Share Posted August 7, 2020 3 hours ago, StevenS said: Welcome to the Affinity forum @KimmystryRose. The Affinity Store is independent of our newsletter database, so it is entirely possible to receive our emails but not have an account in our store. The sole purpose of the Affinity Store is to keep a record of Affinity Store purchases, and as such you would only have any account if one of our apps had been bought directly from ourselves (and not through the Mac App Store or the Microsoft Store). Had you been able to sign in, what were you hoping to do? No I signed up for the 90 day trail I recieved the codes and still have them in my email. I recieved a 50% THAT i NEED TO USE BEFORE 9/25/20 That's why I'm trying to get in my account to complete it. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 7, 2020 Share Posted August 7, 2020 4 hours ago, KimmystryRose said: No I signed up for the 90 day trail I recieved the codes and still have them in my email. I recieved a 50% THAT i NEED TO USE BEFORE 9/25/20 That's why I'm trying to get in my account to complete it. If you have not purchased something from Serif then you do not yet have an Affinity Store account. You only get that account when you purchase something or download some of the free content that you're offered after purchase. You'll need to say you're a new customer while you're purchasing, and that will get your account created. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.