Ben2612 Posted August 5, 2020 Share Posted August 5, 2020 Hello, I am trying to open a large .TIF file (1.52gb) using Affinity Photo. The image is an orthomosaic created using Pix4D software. After thinking about it for approx 30 seconds I get a pop-up saying that Affinity Photo does "the file type is not supported". Why is this and can you please suggest a way of opening this .TIF file. Many thanks Quote Link to comment Share on other sites More sharing options...
David in Яuislip Posted August 6, 2020 Share Posted August 6, 2020 I have a massive tiff file, 88797 x 22958px 2.25GB that Affinity couldn't handle. No error message just a crash. Best I could do was open it with Irfanview, took about 30s and save it as a 100% jpeg. Irfanview has a maximum dimension of 65500px so I saved it at 60000. Not ideal but at least I could see it in Photo. Good luck Quote Microsoft Windows 11 Home, Intel i7-1360P 2.20 GHz, 32 GB RAM, 1TB SSD, Intel Iris Xe Affinity Photo - 24/05/20, Affinity Publisher - 06/12/20, KTM Superduke - 27/09/10 Link to comment Share on other sites More sharing options...
Staff MEB Posted August 6, 2020 Staff Share Posted August 6, 2020 Hi Ben2612, Welcome to Affinity Forums Do you mind providing the file for us to check out please? Here's an upload link to send it directly to us. Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Staff MEB Posted August 12, 2020 Staff Share Posted August 12, 2020 Hi @Ben2612 Please check you PM's. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
YTakashi Posted September 16, 2020 Share Posted September 16, 2020 Hi MEB, I have "The file type is not supported." message when opening a 2GB tif file and failed to open. A photo is scanned at 16bit color uncompressed 16456 x 21764 using VueScan 9 x64 (9.7.33) 2400dpi. Scanner is Epson GT-X970. Irfan viewer can open the image. Same photo is able to open with 1200dpi scan. will you fix this? Quote Link to comment Share on other sites More sharing options...
unitizer Posted November 24, 2022 Share Posted November 24, 2022 I am having this same issue, an orthomosaic that is very large and Affinity cannot open it. Is there a solution? I am able to open it in PS Elements so I think the file is OK. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 24, 2022 Staff Share Posted November 24, 2022 Hi @unitizer, Do you ming uploading the problematic TIF file using this link so we can inspect it please? Thank you. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
unitizer Posted November 27, 2022 Share Posted November 27, 2022 Uploaded and thank you for the help! MEB 1 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 29, 2022 Staff Share Posted November 29, 2022 Thanks for the file @unitizer. I've logged the issue/passed the file to dev for inspection. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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