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Designers HANGS UP


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Hi, dont know exactly how to report this.
Im using Designer for illustration and after a few traces when usin Ctrl+Z to undo after a few consecutive undo operations its freezes the software and had to manually terminate it.

Im using Windows 10, happened a few times.

Is there anyother way to report like a crash report or something I can upload here?

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Hi Leandro Giorni,

If you could upload a video of it happening along with the file you are using in the video I can take a closer look. That way I could try and reproduce it. 👍

Can you also do the following:

  • Can you open Windows Run (Windows Key + R) then paste the following string and press OK:

    %APPDATA%\Affinity\Publisher\1.0\CrashReports\reports

    A window will open, select the most recently created .dmp file, then attach this to your reply here.

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