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1.8.4 Wacon pen issues


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Since the last update 1.8.4 I am not able to work with my Wacon Intuos pen. Multiple errors, it does not restore the default size of the image when double-clicking, it does not displace the image when dragging it, some brushes do not work ... I hope you find the problem, otherwise I will reinstall the previous version. Thank you!

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10 minutes ago, Lusco Fusco said:

Since the last update 1.8.4 I am not able to work with my Wacon Intuos pen. Multiple errors, it does not restore the default size of the image when double-clicking, it does not displace the image when dragging it, some brushes do not work ... I hope you find the problem, otherwise I will reinstall the previous version. Thank you!

Do you have Mouse Mode enabled?

Do you have Windows Ink enabled?

Do you have custom mapping regions configured?

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17 hours ago, Mark Ingram said:

Do you have Mouse Mode enabled?

Do you have Windows Ink enabled?

Do you have custom mapping regions configured?

Yes. It works perfectly in the rest of the software, as it worked perfectly in the previous versions of Affinity. It just works wrong in the last update ...

 

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HI! I have a similar issue with my Huion pen in that it wont draw with the brush tool (Still works fine in photoshop and seems to work in affinity to select etc, it just wont draw.) It eventually started to work yesterday after opening and closing affinity photo several times, but  today I'm back to the same issue!

My huion drivers are up to date, I haven't changed anything with Windows Ink (I have no idea even how to as I've never used it!), and like I say it works on my other software and was fine pre update!

I saw that someone else had the same problem on the forum (can't find the post now!) but it didn't seem to have been resolved!

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1 hour ago, Mark Ingram said:

Hi, is that "Yes" to all 3 questions?

Yes to the first two.

As for custom mapping regions, I never had to configure them previously.

And I don't see why I should alter the tablet settings when it works perfectly in the rest of my editing programs, as well as in the previous version of Affinity ...

Rather it seems obvious that developers should locate the problem and fix it, doesn't seem to be so complicated.

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26 minutes ago, Lusco Fusco said:

Rather it seems obvious that developers should locate the problem and fix it, doesn't seem to be so complicated.

That's exactly why I'm asking you these questions. I'm just trying to work out what the problem is, so we can fix it or suggest a solution.

We no longer support "Mouse Mode" by default, so you will need to supply the --legacy-wintab command line option to prevent your tablet from supplying high precision data to the application. By doing this, your pen will act like a mouse, but with the addition of pressure data. 

More information is available in the FAQ here:

 

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11 minutes ago, Mark Ingram said:

so you will need to supply the --legacy-wintab command line option to prevent your tablet from supplying high precision data to the application. By doing this, your pen will act like a mouse

Ouch, gonna try...

Don´t understand the need of this change, everything worked so smoothly on 1.8.3

Anyway, thanks for your help.

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7 minutes ago, Lusco Fusco said:

Don´t understand the need of this change, everything worked so smoothly on 1.8.3

Did you follow Mark’s link to Leigh’s FAQ article, and the “more information can be found here“ link therein? :/

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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6 hours ago, Mark Ingram said:

so you will need to supply the --legacy-wintab command line option

Meh. It worked the first time.

After a while working, it starts to hang, I try to close it and it crashed. I open it again and it shows the same problems as before, in addition to the impossibility of working with the move tool, and several brushes ...

Right now I can't waste more time.

Uninstalling this version, installing 1.8.3 and I'll have a look around the forum waiting for someone to solve this problem.

 

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Hi all.

I am having basically the same issue. I also can't adjust the brush size and hardness using my Wacom pen. Very frustrating.

I tried the --legacy-wintab etc. solution, didn't help at all unfortunately. 1.8.3 worked like a charm!

 

Best regards

Emil

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