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Hello, I ordered the wrong software when I wanted affinity Publisher and I ordered affinity designer would be 'it is possible to change! 

thank you for your help

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Welcome to the Affinity forum @couteau.

We do not offer exchanges but assuming your purchase was made in the last 14 days through our store. you can request a refund by contacting affinityreturns@serif.com.

Once refunded, you can then purchase Affinity Publisher.


Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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19 minutes ago, StevenS said:

but assuming your purchase was made in the last 10 days through our store. you can request a refund

Psst! It's 14 days not 10


Due to the fact that Boris Johnson is now our Prime Minister, punctuation, spelling and grammar will never be worried about ever again.  We now have far bigger problems to be worried about.

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2 hours ago, carl123 said:

Psst! It's 14 days not 10

Indeed it is. I suspect that @StevenS got tripped up by the fact that the trial version lasts for only 10 days.


Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.8.4.186 • Designer for iPad 1.8.4.4 • iPadOS 13.7 (iPad Air 2)

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13 hours ago, carl123 said:

Psst! It's 14 days not 10

Ooops, you are correct - mental lapse. I have corrected my post now.

11 hours ago, Alfred said:

Indeed it is. I suspect that @StevenS got tripped up by the fact that the trial version lasts for only 10 days.

Most likely 😕 - Thanks both of you.


Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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