couteau Posted August 2, 2020 Share Posted August 2, 2020 Hello, I ordered the wrong software when I wanted affinity Publisher and I ordered affinity designer would be 'it is possible to change! thank you for your help Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted August 3, 2020 Staff Share Posted August 3, 2020 Welcome to the Affinity forum @couteau. We do not offer exchanges but assuming your purchase was made in the last 14 days through our store. you can request a refund by contacting affinityreturns@serif.com. Once refunded, you can then purchase Affinity Publisher. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
carl123 Posted August 3, 2020 Share Posted August 3, 2020 19 minutes ago, StevenS said: but assuming your purchase was made in the last 10 days through our store. you can request a refund Psst! It's 14 days not 10 Alfred 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Alfred Posted August 3, 2020 Share Posted August 3, 2020 2 hours ago, carl123 said: Psst! It's 14 days not 10 Indeed it is. I suspect that @StevenS got tripped up by the fact that the trial version lasts for only 10 days. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff StevenS Posted August 3, 2020 Staff Share Posted August 3, 2020 13 hours ago, carl123 said: Psst! It's 14 days not 10 Ooops, you are correct - mental lapse. I have corrected my post now. 11 hours ago, Alfred said: Indeed it is. I suspect that @StevenS got tripped up by the fact that the trial version lasts for only 10 days. Most likely 😕 - Thanks both of you. Alfred 1 Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
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