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John Rostron

Cannot install Affinity 1.8.3 on Windows ver 10240

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I have not used my laptop for  some time, so I allowed it to update my Windows 10 system to  ver 10240. I then downloaded the latest versions of Affinity Photo and Designer. In each of these I got the message "Supported Windows Version not found.

Checking with the system dialogue, It tells me I have a 64-bit operating system on a 64-bit processor.

Both the old versions of Photo and Designer still work OK, but invite me to update, which I did.

John


Windows 10, Affinity Photo 1.8,5 Designer 1.8.5 and Publisher 1.8.5 (mainly Photo), now ex-Adobe CC

CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630

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8 hours ago, John Rostron said:

ver 10240

That's a very old release of Windows 10. I think it's better known as version 1507, from 2015. Current releases of Affinity require at least 1607, so I would suggest updating again. The current version of Windows 10, version 2004, is build 19041.388.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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17 hours ago, walt.farrell said:

That's a very old release of Windows 10. I think it's better known as version 1507, from 2015. Current releases of Affinity require at least 1607, so I would suggest updating again. The current version of Windows 10, version 2004, is build 19041.388.

Thanks @walt.farrell. I had assumed that when Windows was updating my system (on restarting), that it would be loading the latest version. I will try again.

John


Windows 10, Affinity Photo 1.8,5 Designer 1.8.5 and Publisher 1.8.5 (mainly Photo), now ex-Adobe CC

CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630

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1 hour ago, John Rostron said:

Thanks @walt.farrell. I had assumed that when Windows was updating my system (on restarting), that it would be loading the latest version. I will try again.

John

A reasonable assumption but not an accurate one - I've had my my fingers burned that way too! My OS has been more than a year out of date.


AP user, running Win10

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