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File Type Not Supported


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I've run into this error many times. Finally caught a screenshot to show.

Scenario. Photo book, photo source is Lightroom. Resource Collection folder. In Lightroom I edit the photo and export it to the Collection folder. AFPUB notifies the user that the file has been modified outside the application. The second notice is "Failed to Open File, File Type is not Supported." The photo is not updated in AFPUB document (not replaced with the edited version). However, all you have to do is to "Replace Image" with the very same image (.JPG) and all is fine. So the problem is that the file type is, indeed, supported when you replace the image.

The earlier versions of AFPUB would automatically notice the change and apply the newly edited photo into the AFPUB document. No user intervention when the image is Linked, and the preferences are set to "Automatically update linked resources when modified externally"

This is no longer working as expected. Something about the File Type.

Screen Shot 2020-07-25 at 6.23.35 PM.png

Screen Shot 2020-07-25 at 6.31.04 PM.png

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  • Staff

It seems like it's trying to "update" the image before the other application has finished writing to it. We have another report of this and are looking into it.

Thanks for the report.

Serif Europe Ltd. - www.serif.com

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