MartinHH Posted July 21, 2020 Share Posted July 21, 2020 Good evening, I still have a Problem with the Combination Affinity Photo (1.8.3) and Topaz Denoize AI (2.2.2) or Topaz Sharpen AI (2.0.5). When I call the Plugins from Affinity Photo, the Image is handed over to the Plugin. But after that nothing happens anymore. No matter if I work in manual or automatic Mode, the Sliders in the Plugin are always at a Default-Value, the Plugin obviously doesn't work. When I call the Topaz Tools manually, they work fine, except when I call them from within Affinity Photo. Other plugins, such as NIK, work fine. Does anyone have an idea what this is due to? Cheers and thanks a lot! Martin Quote Link to comment Share on other sites More sharing options...
John Rostron Posted July 21, 2020 Share Posted July 21, 2020 What OS are you using? I have both these plugins and they work well for me on Windows 10. John Quote Windows 10, Affinity Photo 1.10.5 Designer 1.10.5 and Publisher 1.10.5 (mainly Photo), now ex-Adobe CC CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630 Link to comment Share on other sites More sharing options...
MartinHH Posted July 21, 2020 Author Share Posted July 21, 2020 Sorry, forgot to mention: MAC OS 10.15.5 Martin John Rostron 1 Quote Link to comment Share on other sites More sharing options...
John Rostron Posted July 22, 2020 Share Posted July 22, 2020 You will have to see if any Mac users of these plugins have similar problems. John Quote Windows 10, Affinity Photo 1.10.5 Designer 1.10.5 and Publisher 1.10.5 (mainly Photo), now ex-Adobe CC CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630 Link to comment Share on other sites More sharing options...
Staff Callum Posted July 22, 2020 Staff Share Posted July 22, 2020 Hi Martin, We don't officially yet support these plugins so there is no guarantee this will work could you try removing and re adding the plugin following the below steps? https://help.topazlabs.com/hc/en-us/articles/360001129351-Serif-Affinity-Photo-Using-Topaz-Labs-Plug-ins Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Alan_B Posted August 16, 2020 Share Posted August 16, 2020 I have the same problem on my Mac. I've installed the plugins as per the instructions. Restarted everything. Affinity Photo hands the image to the Topaz Plugin (either Sharpen or Denoise) and then nothing works. Alan Quote Link to comment Share on other sites More sharing options...
403Dann Posted September 30, 2020 Share Posted September 30, 2020 On my 2012 16GB iMac, 10.14.6..... I can start the plugin for TS2 ONLY from a JPG. Will not start Topaz from a RAW file. From the JPG, none of the LOOKS are recognized but FILTERS do work, so its a partial win. Trying to get SHARPEN AI to work........... Quote Link to comment Share on other sites More sharing options...
403Dann Posted September 30, 2020 Share Posted September 30, 2020 @Callum: Is compatibility with Topaz products on your roadmap? Quote Link to comment Share on other sites More sharing options...
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