Paul turner Posted July 18, 2020 Share Posted July 18, 2020 Just purchased for my iPad 4 mini but coming up not compatible? Is this the case? If so how do I go around getting a refund Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted July 19, 2020 Share Posted July 19, 2020 @Paul turner Welcome to the Affinity forums. Did you check the compatibility list on this page? There I see the iPad Mini 5 listed, but not the 4. Refunds, you will need to ask Apple via the iPad app store. Serif has no data exchange with the Apple or Microsoft app stores so has nothing to do with sorting any refund requests for purchases from those stores. Jeff Alfred 1 Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Alfred Posted July 19, 2020 Share Posted July 19, 2020 34 minutes ago, emmrecs01 said: Did you check the compatibility list on this page? There I see the iPad Mini 5 listed, but not the 4. Furthermore, when viewing the page on an iPad, pressing the ‘Buy Now’ button takes you to the Affinity Designer page in the App Store where you will see this: Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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