Tdo777 Posted July 18, 2020 Posted July 18, 2020 I bought my affinity photo in 2018. I was a beta user in 2019 and it work fine now it’s saying I don’t own the app. I can’t get back to my projects the screenshots are down below. Any help please
Paul Mudditt Posted July 18, 2020 Posted July 18, 2020 4 hours ago, Tdo777 said: I bought my affinity photo in 2018. I was a beta user in 2019 and it work fine now it’s saying I don’t own the app. I can’t get back to my projects the screenshots are down below. Any help please Have you changed your Apple ID or country location since you first purchased it? Sign into App Store using your original Apple ID. Affinity Photo, Designer, Publisher 1.10 and 2.6 on macOS 15.4 Beta Sequoia on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.6 on Windows 10 Pro. (revived !) Affinity Photo, Designer, Publisher 2.6 on M1 iPad Pro 11” on iPadOS beta 18.4 Recommended Fan based Affinity Support Groups on Facebook https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ https://www.facebook.com/groups/affinityphotoastrophotography The hardest link to find https://affinity.help Mud’s Macros Library:- https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/
Staff Gabe Posted July 20, 2020 Staff Posted July 20, 2020 Hi @Tdo777, Welcome to the forums. Have you just re-installed the retail version but not run it just yet? If so, the beta won't detect it. Just to make sure everything is all good, close both apps, open the retail version, and then try to open the beta.
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